Wix Help Center

    Disable optimized mobile view doesn't work. I don't see "Delete mobile Site" too

    Ticket by notehaha | August 25, 2014 | Question
    • I want my mobile site look the same as desktop, iPad views. so that I change the mobile setting -> mobile view from Optimized mobile view to Pre-Optimized mobile view.

      Result, if I look at my site using iPhone, my site still look like Optimized mobile view. I do also find out 'delete movile site' icon, not a luck.

      please check it out. www.rioessencelover.com

      thanks

    Replies (3)

    • Reply from Nika - Wix Team | August 25, 2014

      Hi,

      Thanks for contacting Wix support.

      You haven't published your site after setting the mobile version to Pre-Optimized view. I have accessed you site and published it for you. Now it looks like the desktop version: 


      To delete your mobile site: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > under Handy Shortcuts, click Show More > click Delete Mobile Site.

      Please let us know if you meed any further assistance.

      Nika.
    • Reply from notehaha | August 25, 2014

      thanks for your fast support. and thank you for publishing the site for me.

      btw, I did not find the 'Delete Mobile Site' button that is why I create this ticket.

    • Reply from dinamiso | August 25, 2014

      Hi,

      I checked your Wix account and I saw you do not have a stand alone mobile site .

      This means you didn't created a mobile site from a mobile template, therefor you were not able to find the  'Delete Mobile Site' button.

      If you wish to see your regular site version via a mobile site and not an optimized view, you will simply need to turn off the mobile optimized view.

      I checked your site and I saw the optimized mobile view is currently OFF.

      Thank you,

      Dina.