Find my site

Ticket by dremeisterc | May 13, 2014 | Known Bug
  • Hi, my website ( has disappeared. I'm getting a white screen with "index of /" written on it. Please help, i need this site active asap.

    Many thanks,

Replies (1)

  • Reply from Danna | May 13, 2014



    I can see that you have properly assigned your domain to your Premium site, however, the pointing configuration with your registrar isn't updated with the Wix name servers.


    In order to complete the domain connection process, please ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames:



    Note that once they have made the changes, the domain can take 72 hours to fully propagate.


    Let us know if you require any further assistance!


    Danna- Wix Team