Wix Help Center

    How do I change the size of my HTML site? - 572020896

    Ticket by dlangpap | May 5, 2014 | Question
    • Hello,

      I have inserted a third-party e-shop via the Wix HTML editor. According to the specs of the shop, the width is 828 px, while the max. width of my Wix site is fixed at 980 px. However, if I open the e-shop directly, meaning outside of Wix, the shop looks wider and the products larger than when it's inserted in my Wix page. I would like the shop inside wix to look the same as outside it. How can I achieve this. I'm attaching pictures for your reference.

      Thanks.

       

       

    Replies (5)

    • Reply from gills2 | May 5, 2014

      Hey  dlangpap,

       

      Keep in mind that by adding external HTML code you are adding products and code that we have not tested or created in Wix, therefore our support team cannot answer any questions concerning the HTML iFrame/Embed App.

      We recommend testing your code externally.
       

      You can do this using sites such as the following: 
      w3schools.com
      jsfiddle.net

       

      Thanks,

      Gill, Wix Team
    • Reply from dlangpap | May 5, 2014

      Thanks for your answer. I think you don't need to have tested the external page. As said, the supposed max. width of the Wix page is larger than the max width of my shop, so there should be no problem in showing the complete size of my shop.

      I'd expect Wix support to give a bit more thought to questions, rather than just giving the same answer that can be found on the general help. I'm planning to upgrade to premium but I need to know if this will be possible and if the level of assistance I can expect is greater than this.

      Best. 

    • Reply from Dima | May 6, 2014

      Hi,

      There is no problem on Wix' side. I measured the size of your embedded store on Wix and it is exactly 828 px, as you say it should be. We can't know why the store is wider when viewing it directly.  As gills2 said, this code was not created by us and we really can't provide any support for issues that arise with that code.

      Dima -Wix support team-
    • Reply from dlangpap | May 6, 2014

      Thanks for your answers.

      I apologize if I was a bit blunt in my response. I have solved the issue now, but have a new question: how can I make my page go to the top when a link is clicked? For example, a product that is in one of the last rows of the shop is clicked to see the product details, but the browser goes to the bottom of the product details page (which is blank). You have to scroll up to see what you are supposed to.

      Cheers

    • Reply from Ron | May 7, 2014

      Hi,

       

      Please go over the instructions below in order to achieve the feature you've described above. Keep in mind that you will not be able to add a Wix feature within the embedded service you've added, they simply cannot be combined.

      What you can do is add an anchor link directly below your shop.

       

      An anchor is a position marker which allows you to link to a specific location on any of the pages of your site.

       

      Here is how you can find the anchors feature:

      You can find step by step instructions here or watch the video below:

       

      We would also like to thank you for your patience and for your great suggestions regarding this feature.

      To read about our feature updates, please click here.

       

      Ron, Wix Team