Wix Help Center

    Can I receive email notifications for orders placed in my Wix Online Store?

    Feature Request   |  Collecting Votes - We want your feedback!

    Currently, it is not possible to receive an email notification, from Wix, when a customer places an order in your Online Store.

    After a customer places an order and completes the purchase process in your merchant account, the order will appear in your Wix Store Manager Orders tab.  In addition, you will be able to see your orders on your site dashboard without having to open the Editor!

    If you would like to receive notification emails when payment is received, you can have these emails sent to you from your merchant account, if they offer this service.
    If you are using the Offline Payment method, you will receive an email containing your customer's contact details so that you can contact them to arrange payment.
    If you are using PayPal, please click here for instructions.
    If you are using Authorize.net, please click here for instructions.
    Skrill does not offer this service.

    We would love to hear your feedback! If there are specific notifications that might help you manage your store more efficiently, please feel free to add them below.

    Vote for this feature Thanks for your vote! We’ll keep you updated.

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