Wix Help Center

    Why is my Wix Online Store not working?

    Question

    To use the online store, you will first have to upgrade your site to the eCommerce package.

    If you have already upgraded and your store still doesn't work, please submit a ticket below and we will be happy to assist you.
     

    Yes No Thanks for your feedback!

    Recent Discussions

    • Ticket by richardsonparty | 15 hours ago | 1 Replies
      When my customers try to check out it says that it is telling them it is unavailable and wont let them continue to make a purchase online or on cell phone. 
    • Ticket by foreverimp | 2 days ago | 1 Replies
      Hello - When my customers try to check out it says that it is telling them it is unavailable and wont let them continue to make a purchase...
    • Ticket by loui714 | 2 days ago | 5 Replies
      hi my site is working great on a pc but on mobile customers cannot click on the cart and see there items or pay for them
    • Ticket by stiltje | 3 days ago | 1 Replies
      1.When select products not all my products can be chosen2. When client klick BUY it comes up item not avalible . but we have a lot in stock and in stock list.He...
    • Ticket by pacificajewel | 4 days ago | 3 Replies
      Hi there,My store isn't working, when the customer clicks on the button to add to cart nothing happens, please help me I do not know what to do.Thanks!