Wix Help Center

    Why is my Wix Online Store not working?


    To use the online store, you will first have to upgrade your site to the eCommerce package.

    If you have already upgraded and your store still doesn't work, please elaborate in this thread.

    Yes No Thanks for your feedback!

    Recent Discussions

    • Ticket by trishy456 | Yesterday | 2 Replies
      Ive reported this same issue time and time again! everytime it gets looked at I get the same reply... we tried to recreate this problem but couldnt (or words to...
    • Ticket by ankboutique | Yesterday | 1 Replies
      My mobile site is not loading up when I go to it from a smart phone.
    • Ticket by superdop | 2 days ago | 1 Replies
      I have ecwid ap made by wix but my store disappeared and I cannot access the ap from the website editor.  It automatically defaults to wix store.  Please help t...
    • Ticket by tomfeldmann | 2 days ago | 1 Replies
      I have received several customer complaints that the store is not working. They can add items to the cart but when they try to check out they get a blank white...
    • Ticket by lisajhoare | 2 days ago | 3 Replies
      Hi - we have a premium package and have set up a store and added a shopping cart button which adds goods, but despite adding our PayPal details the cart button...