Wix Help Center

    Is it safe for my customers to purchase from my Wix Online Store?

    Question

    When a customer makes a purchase from your Wix Online Store, through PayPal or any of the other merchant accounts available, the only information added by the customer on the Wix site is the product and any product options. Once a customer clicks Checkout, the customer is directed away from the Wix site, to your merchant account page. Any personal or payment details that the customer has to enter are, therefore, not entered on the Wix site, but rather on the merchant account site which is secured by the merchant account.

    For more information about exactly how they encrypt and secure payment information, please contact the relevant merchant account.

    If you are using a third-party merchant account with our HTML iFrame/embed app, another third-party option, or otherwise need an SSL certificate for any other reason, please first make sure that the external product supports encryption as we do not currently have the ability to add an SSL certificate directly to our Wix sites.

    Yes No Thanks for your feedback!

    Recent Discussions

    • Ticket by javateagifts | October 15, 2014 | 1 Replies
      We are using you as a hosting service, You should be able to generate a CSR for us for SSL. We do the rest. Why is this such a hard task? We cannot get onto sit...
    • Ticket by bigsniper | October 12, 2014 | 3 Replies
      İ istiyorum add SSL Sertificate to my website because my job is online e-commerse,Please allow this module to continue..Thank you
    • Ticket by bluangelcom6 | October 8, 2014 | 5 Replies
      You must provide an  SSL verfication.!I'm getting outside links attached to my Google listing URL indicating my WIX site COULD be a possible SCAM ! Their p...
    • Ticket by aromacaretherapy | October 3, 2014 | 2 Replies
      I am so disappointed that I cannot add SSL certificate to my stores.  I just completed two sites and am very happy with how they turned out.  I switched from Ho...
    • Ticket by greenannad | September 30, 2014 | 1 Replies
      I am setting up an online shop via my website and when I went to registar my computer, it was asking if my websitre is protected for my customers when they use...