Wix Help Center

    Can I receive a refund for a domain purchased from Wix?


    Domains purchased through Wix are non-refundable as Wix is required to pay for the domain registration on your behalf.

    If you no longer wish to keep the domain that you purchased, you can cancel your subscription by turning off the auto-renewal process. The domain will expire on the next renewal date.

    To turn the auto renewal off : Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > under Manage Premium, click Billing & Payment.
    Under Domain Subscriptions, next to the relevant domain, click Manage > next to Next Payment, click Cancel payments > select No, I will renew the domain manually > click Save.

    Yes No Thanks for your feedback!

    Recent Discussions

    • Ticket by rachyellisapuleo | 3 days ago | 1 Replies
      If I purchased a domain for the connect domain but then upgraded to combo with the free one year domain is there a way to get a refund for the domain purchase?
    • Ticket by cburns224 | 4 days ago | 1 Replies
      I upgraded to premium services while AFTER i purchased my domain and a premium app. Is it possible to get a refund for the domain and premium app as it is promi...
    • Ticket by dreamwithmeorange | November 15, 2014 | 3 Replies
      I just purchased a domain name (www.DreamwithmeOC.com) and then read that you required a minimum monthly payment premium plan which I can't do at the momen...
    • Ticket by mrmichaelwyatt | November 10, 2014 | 1 Replies
      Good Afternoon,I accidently ordered the domain michaelalesdairwyatt@gmail.com. I would like the money refunded into my account. Thank you.
    • Ticket by rogersph54 | November 8, 2014 | 3 Replies
      I set up a website and got the premium plan wit 2 year extension but found out several days later my site name was a trademark violation so I cancel my membersh...