Wix Help Center

    Can I receive a refund for a domain purchased from Wix?


    Domains purchased through Wix are non-refundable as Wix is required to pay for the domain registration on your behalf.

    If you no longer wish to keep the domain that you purchased, you can cancel your subscription by turning off the auto renewal process. The domain will expire on the next renewal date.

    To turn the auto renewal off : Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > under Manage Premium, click Billing & Payment.

    Under Domain Subscriptions, next to the relevant domain, click Manage > next to Next Payment, click Cancel payments > select No, I will renew the domain manually > click Save.

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    Recent Discussions

    • Ticket by lhayes30777 | 7 hours ago | 1 Replies
      i cant figure out how to cancel and get a refund,  i've been trying to do this for two days and im very frustrated.  thank you
    • Ticket by rudeboyari | Yesterday | 4 Replies
      Dear Wix,When I received your email regarding automatic renewal of my domain I immediately logged in to my account and attempted to delete all the different asp...
    • Ticket by brianlinder33 | 3 days ago | 1 Replies
      I purchased my domain name from Wix. I noticed that if I purchase an unlimited plan I get a free domain name. Will the amount that I paid you be refunded if I s...
    • Ticket by yoashm1 | 3 days ago | 1 Replies
      לפני כ שלושה חודשים חייבתם אותי בצורה אוטומטית על חידוש האתרים שלי ועל חידוש הדומיינים שרכשתי דרככם,פעולה אוטומטית זאת מצדכם היא בזויה בצורה מחרידה ועל כן יצרתי...
    • Ticket by kealancasey | September 24, 2014 | 1 Replies
      Hi - I had a Premium account which was supposed to cancel at the beginning of September, however I was still charged. I would like to be refunded as soon as pos...