Wix Help Center

    Can I get a refund for a third-party app upgrade?

    Question

    It is not possible to receive a refund for a third-party app upgrade. App upgrades are monthly subscriptions. Canceling your upgrade will stop the renewal payment from occurring at the end of the month. 

    To cancel an app upgrade: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Billing and Payments.
    Under App Subscriptions, next to the relevant app, click Manage > next to Next Payment, click Cancel payments.

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