Wix Help Center

    Why was my Wix premium plan canceled?

    Question

    Your premium plan has been canceled as our billing system's attempt to charge your credit card for the renewal of your plan has failed.

    Your Wix sites have not been affected by this change - however they will have reverted back to free status (including Wix ads and the free Wix URL).

    To resolve this matter, you can simply repurchase the premium plan. To do so: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.

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