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    I purchased a premium plan, but the upgrade doesn't show on the My Sites page.

    Question

    If your upgrade was successful, you will see a purple Premium banner on your upgraded site's preview image.

    You can also verify that your purchase was successful in the Billing & Payments sections of your account. To access the Billing & Payments section: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Billing & Payments.

    If you are still unable to see the upgrade, please submit a ticket below and we will be happy to review the matter further.

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