Wix Help Center

    How can I cancel my Wix premium plan?


    If you are having trouble building your Wix site, connecting your domain or email account, or any other matter, our Customer Support team are here for you and would be more than happy to assist. Email or submit a ticket with your question below to get assistance.

    To cancel a premium plan: Sign in to your Wix account > hover over Subscriptions > click Premium Plans.
    Next to the relevant plan, click Manage > next to Next Payment, click Cancel payments.

    Canceling your Wix premium plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel your domain, app, or mailbox subscription via the Billing & Payment tab, under Manage Premium.

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    Recent Discussions

    • Ticket by jodifranhurwitz | 15 hours ago | 5 Replies
      I see Wix has taken payment for my website on an automatic basis (on 29th Oct). I would like to know if its possible to cancel my website and get a refund of mo...
    • Ticket by hallstudios | Yesterday | 1 Replies
      I upgraded my account to premium but now I see that you are running a promotion of 50% off the same thing. Can I take advantage of this promotion?
    • Ticket by pmgrant | Yesterday | 1 Replies
      Hi there,I would like to cancel my win payment plan and receive and refund for the remaining term of my contract.can you please help me?
    • Ticket by alenkastavanja | Yesterday | 7 Replies
      Hi, I did the upgrade and now I would like to test the page (store) before I publish it. How I do that?
    • Ticket by sseaborg22 | 3 days ago | 3 Replies
      Hello I have done everything to try to cancel my wix subscription and STOP associating my site with wix. however somewhere, somehow something is still pointing...