Wix Help Center

    Cancel a Wix account

    Question

    If you are having trouble building your Wix site, connecting your domain or email account, or any other matter, our Customer Support team are here for you and would be more than happy to assist. Please submit a ticket with your question.

    If you would like to delete a Free account, please delete all of the sites associated with your account and add your details in this link.

    If you have purchased a Premium plan and wish to cancel your Wix account, you will need to do the following:

    1. Cancel any existing premium plans in the account that you would like to cancel.

    Note: You will need to wait until your premium plan expires before your account can be canceled.

    2. Delete any sites in your account. To learn how, click here.

    3. Transfer any Wix domains to another account or another domain host. To learn how to transfer your domain to another Wix account, click here
    To learn how to transfer your domain to another domain host, click here.

    Once all premium plans have been canceled, all sites deleted and all domains transferred, please add your details in this link.

    Canceling your Wix premium plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel your domain, app, or mailbox subscription via the Billing & Payment section of your account.

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