Wix Help Center

    Cancel a Wix account


    If you are having trouble building your Wix site, connecting your domain or email account, or any other matter, our Customer Support team are here for you and would be more than happy to assist. Please submit a ticket with your question.

    If you would like to delete a Free account, please delete all of the sites associated with your account and add your details in this link.

    If you have purchased a Premium plan and wish to cancel your Wix account, you will need to do the following:

    1. Cancel any existing premium plans in the account that you would like to cancel.

    Note: You will need to wait until your premium plan expires before your account can be canceled.

    2. Delete any sites in your account. To learn how, click here.

    3. Transfer any Wix domains to another account or another domain host. To learn how to transfer your domain to another Wix account, click here
    To learn how to transfer your domain to another domain host, click here.

    Once all premium plans have been canceled, all sites deleted and all domains transferred, please add your details in this link.

    Canceling your Wix premium plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel your domain, app, or mailbox subscription via the Billing & Payment section of your account.

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    Recent Discussions

    • Ticket by bellehairbydiya | 8 hours ago | 1 Replies
      hello, i will like to delete my account with wix. how do i go about this please.
    • Ticket by emzy4447 | 21 hours ago | 1 Replies
      Hi, I have cancelled my Wix monthly payments for beadle.gb.com I would like to rebuild this web site & host elsewhere. What do I need to do with Wix so that...
    • Ticket by cbyington83 | Yesterday | 1 Replies
      Hello,I would like to delete one of my un-used wix accounts. The account is cbyington83@gmail.com. I can also verify the password if needed. I began using wi...
    • Ticket by briansboat | Yesterday | 1 Replies
      Domain Name: scrc-palomar.netID: 7c4d127 Payment Registration date: January 12, 2012 Next payment: Will be canceled on January 12, 2016 Turn Auto Renew On Ne...
    • Ticket by pacmanjoey | 3 days ago | 5 Replies
      i want to take my domain and go else where service is terrible