See real users' examples
Why choose Wix?
Add popular web services
Buy & Manage
Your own web address
Billing & Payments
Wix Help Center
Auto-Renewal and Payment Issues for Premium Plans
Updating Payment Details For Your Premium Subscription
Managing Your Premium Plan Invoices
Repurchasing a Canceled Premium Plan
Refund Policy for Premium Plans
How am I billed by Wix?
I'm having trouble upgrading my Wix site
How can I pay for my premium Wix site on a yearly basis?
How can I pay for my premium Wix site on a monthly basis?
Will I receive a notification before my Wix premium plan is renewed?
When does my Wix premium account expire?
How can I downgrade from a yearly plan to a monthly plan?
How can I receive a refund for a Wix premium plan?
Can I cancel my Wix account at anytime?
I am designing a Wix site for a client, how can he pay for the premium plan?
If my payment failed and I added a new card, when will the new payment be processed?
What happens to the free Connect Domain plan, for non-profit organizations, after the first year?
Can I delay the activation or put a hold on (pause) my premium plan?
If I cancel my premium plan within the 14 day trial period can I still use premium features for the remainder of the plan?
Why can't I repurchase my Wix premium plan?
How can I upgrade my existing Wix premium plan?
Will unassigning my Wix site from a premium plan cancel that plan?
Will Wix continue charging me when my Yearly subscription ends?
I am unable to cancel my Wix premium plan
How can I verify that the payment for my Wix premium plan was accepted?
If I delete my upgraded site, will I lose my premium plan?
Why do I get an AVS rejection when attempting to upgrade my Wix site?
Why don't I have the option to update my Wix payment method?
How much will I have to pay if I cancel my Wix premium plan?
Why was an automatic payment taken from my credit card?
Are the Wix coupons valid when renewing a premium plan?
I canceled my Wix premium plan, why haven't I received my refund yet?
How can I upgrade from a monthly plan to a yearly plan?
How can I downgrade my current Wix premium plan?
Does Wix offer free or discounted Premium Plans for non-profit or charity organizations?
I purchased a premium plan, but the upgrade doesn't show on the My Sites page.
How do I renew my Wix premium plan?
Why was my Wix premium plan canceled?
How can I prevent the renewal of my Wix premium plan?
I accidentally canceled my Wix premium plan, can it be reactivated?
How can I repurchase my Wix premium plan if it was canceled due to payment issues?
How can I cancel my Wix premium plan?
What is Wix's 14 day trial period policy?
Cancel a Wix account
The Wix Editor
Google Apps Mailboxes
Wix App Market
SEO & Statistics
Wix Online Store
Wix App Market
Hotel Booking System
Still need help?
Check out the Wix Forum, view our video library, or contact Wix Support
Browse through tickets submitted by users, or submit your own
Learn how to use Wix the interactive way with videos
Submit a ticket, send an email, or schedule a phone call