Wix Help Center

    Why has my payment to Wix failed?


    The initial or renewal payment for your Wix domain or premium plan may have failed due to one of the following reasons:

    The payment has been declined by your credit card provider

    - The credit card provided has expired or has insufficient funds

    - The credit card number provided is invalid

    - The credit card provided has not been approved for recurring payments 


    Please contact your bank/credit card company to check the reason for the failure, or add an alternate card.

    Note: If your renewal payment is not successful your domain name will expire and you will not be able to access your website via this domain.

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