Wix Help Center

    How can I contact Wix by phone?

    Question

    You can contact us by phone in one of the following ways:

    1) Click here > click the link under Tips on the right to select a time to speak to an agent based on our availability and call volume.

    In order to meet the needs of our rapidly growing Wix community and to continue to deliver the personal and professional service you've come to expect from us, we now offer a scheduled call back service. Scheduling a call with a Wix Product Specialist also allows you to ask your question in advance so that we can come prepared. Call slots on the scheduler will be shown in your local time, based on the clock of the computer you are using to schedule the call.

    2)  Call 1-800-6000-WIX (949) to speak to a live agent (or 415-639-9034 for non-US callers). Our call center is open from 6am to 5pm Pacific Standard Time. Entry of your user ID on our phone system will help us to process your call better.  Please note that wait times may be longer on non-scheduled calls.

    VIP users: Please be sure to enter your user ID when calling directly. This will allow us to direct your call to our VIP team.

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