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Stats 422,171 topics posted 7,107 include Best Reply by Wix Team
Replies(147 replies total)
Replied by bafodelic January 28, 2014
I'm having issues with my contact form. For some reason people viewing my website (on firefox & safari) are able to enter information in all the fields except for the first one. I tried changing it around and put Email as the first field and Name as the second, but it still wouldn't work. Whatever i keep as my first field is not working.
I'm having no issues receiving emails from the contact form. But i would like for all the fields to work & not sure how to fix this.
You can check for yourself on my site.
Replied by benellison70 January 22, 2014
My contact form isn't working either. I have checked everything you suggested to others. When I press send the message comes up as 'details have been sent' but no emails arrive either in BenEllison@aol.com or BCC LizziBolton@aol.com. I have also tried it without BCC but still no joy.
I await your response
Replied by ratioinnovacion January 21, 2014
My contact form at www.ratioinnovacion.com is not working. The email firstname.lastname@example.org is able to receive normally, but seems that the form is not sending anything. I've checked the MX records in the Wix domain manager and seem to be ok. The MX server is set to mail.ratioinnovacion.com (from Hostmonster). Any idea?
Replied by er0514 January 20, 2014
Hi Wix team, I am having issues with my contact form as well on www.c2porterville.com
I have published and have two valid email accounts (one is email and another in BCC). Not currently working, please help!
Replied by blanchas January 17, 2014
I need help today (Friday, Jan. 17). I waited for an hour on the phone, but no representative picked up the phone to help me. You said you'd call this morning. I need help as soon as possible. Please call me back. (403) 240-3635.
Replied by pambthompson December 30, 2013
I get an error message when trying to send a test message from my website. It states "owner email address not set". I purchased my email through Wix with Google - why won't this work?
Replied by juancarlosprod December 28, 2013
I am having the SAME PROBLEM with my two premium sites. What is going on? And why hasn't WIX simply fixed this? Evidently it has been happening for quite awhile.
Replied by halldo2 December 16, 2013
my contact forms are not working properly. only a few of them work. some of them only allow a direct input of text to some of the colomes. please check it out www.naturaliceland.is
Replied by cristinarose December 9, 2013
I'm having the same issue. A week or two ago the contact form worked. Now we are getting a message that says 'an error has occurred.'
I checked and double checked the email addresses. I deleted the contact for and added a new one entering the information from the beginning again. It does seem like a problem in the program, not on my end or user error.
Please let me know what can be done to fix this. Thanks.