- Back to Search Results
Stats 419,705 topics posted 7,114 include Best Reply by Wix Team
Replies(145 replies total)
Replied by estebs1978 May 29, 2014
I am having a similar issue. When I send an email from the contact form, I do not get an email on my email address or my client's email address. If I put my Gmail or Outlook.com accounts, then it works. What's up with that? Wix's support response was "Go Daddy AND Network Solutions are blocking the firstname.lastname@example.org address." I told the technician that was the worse excuse. I am on the phone with Go Daddy right now and they are telling me that email@example.com is NOT blocked anywhere. I talked to Network Solutions and they told me the same thing.
So what is the problem? This makes no sense at all.
Esteban Blanco-Esteban Blanco
Replied by jo1752 May 20, 2014
I can't seem to change the text color in the contact form. The site is live and I'm refreshing after each attempt, but no luck.
Also, when I go to enter text, the 'Name' text doesn't change to a flashing cursor, or let the viewer know they can type.
Don;t see anything in settings.
Replied by hardeman2014 May 19, 2014
I made my site for my wedding and I put a page where people could RSVP for the wedding and it's supposed to send them to my email. I have received 5 RSVP to my email from wix, but several other people are telling me they have sent it through the contact page on my site, but I'm not getting them... At first I just had the free site, so I thought if I upgraded, I would get the rest of the emails, but even when I upgraded, I didn't get them... Our wedding is a little over a month away, so not getting my RSVP's is making me nervous! Help please! :)
Replied by affordableglasswow May 19, 2014
I have a contact form on my website www.affordableglassauckland.co.nz - when I try to put my contact details into it it will not let me - it won't allow me to click on the required field to add my details so I can send the e-mail. I have had a few of my customers who have said the contact page is not working. I've tried to update the details on wix.com but it is still the same - what am I doing wrong please
Replied by aliciatjy May 17, 2014
I have a problem with my contact form on aicilas.com
- when i send an email using the contact form to firstname.lastname@example.org, I do not receive anything
- when i changed the contact form to send to my personal emails, I get the emails
I have read your article on the mx records (http://www.wix.com/support/main/html5/domains-email/managing-your-domain-records#weight-3) but I do not understand them.
Are you able to work this out on your end?
Replied by thestrategicalliance May 14, 2014why arent my emails being sent from the contact page
I have set up the contact form to send emails to a specific email address. I have sent VARIOUS test emails through the contact form, however none of them have gone through. I have sent emails from other email accounts and I have received all of them. What is wrong with the contact form email?
Replied by alexandrapaesc2 May 8, 2014
I can edit my site.
I can edit my site.
When i do the login, i have a new account and a new site to build.
How can i go to my site to do the changes i need.
Replied by clmaher83 May 5, 2014
My contact form is also not working.. I have checked all folders in my email, spam etc but nothing there. We set up the contact form so that people could rsvp to our wedding invite so bit worried that we ar enot receiving any messages.
What can we do to fix it??
Replied by minerva-soft April 16, 2014
Well, I think the problem is solved now, but it looks like an issue on WIX.
The mail is sent to the domain arenim.com - and the authoritive DNS for this domain is NOT WIX - it is hosted elsewhere. But for some reason, there were some DNS MX records in the WIX system as well, and WIX checks those records, which is a big mistake. I have updated the MX records in the WIX environment, and now the emails are sent properly.
Please escalate this problem to the IT team, because when sending emails, you should be using the authoritive DNS servers, not your local DNS servers (if they are not the authoritive ones, of course).
Replied by yamisartcollection April 15, 2014
My recently published wix site is not sending anything from the contact form, i have tried using both gmail and hotmail accounts but to no avail. have checked spam and trash, folders with no luck either. I am getting the query sent succesfully though.