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wix Wix Team

Make sure that your visitors can reach you by adding a Contact Form to your site:

 

To add a Contact Form: From the left side of the Editor, click the Add icon > click Apps > click Contact Form

Click the Contact Form to select it > from the pop-up menu, click Settings > under Email To, check or correct the email address > under Email BCC, enter email that will be blind-copied when your visitors fill in the form > under Customize Form Fields, choose which fields should appear and rename them accordingly.

 

Note: The default email address in the Email To field will be your Wix login email. You can change this email address or leave it as is.

 

Note: We also have several additional contact form apps available in the Wix App Market! To see a list of contact form apps, click here.

 

For further information about the Contact Form, click here or watch the video below:

 

Replies(50 replies total)

Show my replies first
  • ybody4u

    Replied by ybody4u December 12, 2013

    In which order form of the various forms there is an option to add a special url for the thank you note?

    It is important for the ROI control in my addwords account (I use my wix as landing page) 

    • Ellie Wix Team

      Replied by Ellie December 12, 2013

      Hi ybody4u,

      You can explore our Wix App Market and view our available form apps. The Form Builder App (by 123 Contact Form) includes a custom "Thank You" page for both free and premium users.

      All the best, Ellie
    • ybody4u

      Replied by ybody4u December 12, 2013

      Thank you very much. It saved me hours of search.

      Is it the only app which has this  option?

    • gills2 Wix Team

      Replied by gills2 December 12, 2013

      Hey,

       

      I would recommend checking out the different apps available from the Wix app market from your editor to see which suits your needs! We are constantly adding new apps!

       

      Thanks, 

      Gill, Wix Team
  • getgoopy

    Replied by getgoopy December 9, 2013

    i came here from vista print as everyone seemed to rave about this site and say how vista was bad.  well, i sure liked my contact forms that i could customize and have emailed back to me.  wondering why i am going thru this change at the moment.  i will try the app suggestion, but i am not your fan at this point...

    • Ron Wix Team

      Replied by Ron December 9, 2013

      Hi,

       

      We are sorry to hear that you feel this way.

       

      Unfortunately, I'm not sure I understand the issue you've encountered as you haven't described it.

       

      In order for us to investigate and assist, please elaborate on the issue you've encountered and be as specific as possible when doing so.

       

      Ron, Wix Team
    • getgoopy

      Replied by getgoopy December 10, 2013

      i want to create a customized contact form, which seemingly i cannot do that with wix at this time, as i have read on this forum...

       

      i could on vista print.  confused why you don't have that capacity.

       

      i want to ask questions and have answers available in buttons and have them fill out said form and sent to me like an email inquiry.

       

    • Ron Wix Team

      Replied by Ron December 10, 2013

      Hi,

       

      You're right, the basic contact form cannot be edited in the way you've described above.

      However, we also have several contact forms available in the Wix App Market! You can find them under the "Forms" tab. Click here for more information about adding apps to your site.

      Ron, Wix Team
  • argirova-gergana

    Replied by argirova-gergana December 5, 2013

    How can I add a phone number to the contact form? Thanks

    • Débora C Wix Team

      Replied by Débora C December 5, 2013

      Hello, 

       

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      You can keep up to date with what features are coming soon here.

       

      We also have several contact forms available in the Wix App Market! You can find them under the "Forms" tab.
      Click here for more information about adding apps to your site.

       

      Cheers

       

       

       

      Débora, Wix Team
  • bananapeelpress

    Replied by bananapeelpress November 27, 2013

    Hi, 

    After the contact form, there is a small font writing that appears if the sender doesn't fill out the email part.  It is REALLY hard to see because the font is so small and the color is hard to see.  Is there a way to change that? 

    • Hudson Wix Team

      Replied by Hudson November 27, 2013

       

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      You can keep up to date with what features are coming soon here.

       

  • karwaicheang

    Replied by karwaicheang November 5, 2013

    Hi,

    Is it possible to add Contact Number in Contact form.

     

    Current Contact form is 
    Name
    Email
    Subject 
    Content


    Would like to become to:

    Name
    Email 
    Contact Number
    Subject
    Conten

     

     

    Thanks~

  • afrase0

    Replied by afrase0 September 8, 2013

    Hi I have the same problem with pasting a large amount of embed code in the HTML widget.

    Is there a character limit in the HTML widget?

    When I paste the code (which is Mailchimp and 5 pages long if I paste into a Word Doc) the widget won't accept all the code.  

    I appreciate you can't support 3rd party apps however the questions is about your widget.....

    Is there a character limit in the HTML widget?

    For fun here is the code!  Try it....you'll see!

    <!-- Begin MailChimp Signup Form -->
    <link href="//cdn-images.mailchimp.com/embedcode/classic-081711.css" rel="stylesheet" type="text/css">
    <style type="text/css">
        #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; }
        /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.
           We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */
    </style>
    <div id="mc_embed_signup">
    <form action="http://luxuryperu.us4.list-manage.com/subscribe/post?u=a98b0fa69c0090c95512c48b9&amp;id=ad8cf39f50" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate>
        <h2>Subscribe to our mailing list</h2>
    <div class="indicates-required"><span class="asterisk">*</span> indicates required</div>
    <div class="mc-field-group">
        <label for="mce-FNAME">First Name:  <span class="asterisk">*</span>
    </label>
        <input type="text" value="" name="FNAME" class="required" id="mce-FNAME">
    </div>
    <div class="mc-field-group">
        <label for="mce-LNAME">Last Name:  <span class="asterisk">*</span>
    </label>
        <input type="text" value="" name="LNAME" class="required" id="mce-LNAME">
    </div>
    <div class="mc-field-group">
        <label for="mce-EMAIL">Email Address:  <span class="asterisk">*</span>
    </label>
        <input type="email" value="" name="EMAIL" class="required email" id="mce-EMAIL">
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE3">Telephone (optional): </label>
        <input type="text" value="" name="MMERGE3" class="" id="mce-MMERGE3">
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE6">The specific vacation I am interested in is: </label>
        <input type="text" value="" name="MMERGE6" class="" id="mce-MMERGE6">
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE4">My Questions: </label>
        <input type="text" value="" name="MMERGE4" class="" id="mce-MMERGE4">
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE9">My Dates of Travel / Length of Vacation are: </label>
        <input type="text" value="" name="MMERGE9" class="" id="mce-MMERGE9">
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE5">I am interested in: </label>
        <select name="MMERGE5" class="" id="mce-MMERGE5">
        <option value=""></option>
        <option value="Luxury Vacations">Luxury Vacations</option>
    <option value="First Class Vacations">First Class Vacations</option>
    <option value="Affordable Vacations">Affordable Vacations</option>

        </select>
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE8">Number of people traveling together: </label>
        <select name="MMERGE8" class="" id="mce-MMERGE8">
        <option value=""></option>
        <option value="1">1</option>
    <option value="2">2</option>
    <option value="3">3</option>
    <option value="4">4</option>
    <option value="5">5</option>
    <option value="6">6</option>
    <option value="7">7</option>
    <option value="8">8</option>
    <option value="9">9</option>
    <option value="10+">10+</option>

        </select>
    </div>
    <div class="mc-field-group">
        <label for="mce-MMERGE7">Special Interests / Additional Information: </label>
        <input type="text" value="" name="MMERGE7" class="" id="mce-MMERGE7">
    </div>
    <div class="mc-field-group input-group">
        <strong>My Budget is (multiple choices possible): </strong>
        <ul><li><input type="checkbox" value="1" name="group[17393][1]" id="mce-group[17393]-17393-0"><label for="mce-group[17393]-17393-0">$1,500 - $2,000pp</label></li>
    <li><input type="checkbox" value="2" name="group[17393][2]" id="mce-group[17393]-17393-1"><label for="mce-group[17393]-17393-1">$2,000 - $2,500pp</label></li>
    <li><input type="checkbox" value="4" name="group[17393][4]" id="mce-group[17393]-17393-2"><label for="mce-group[17393]-17393-2">$2,500 - $3,000pp</label></li>
    <li><input type="checkbox" value="8" name="group[17393][8]" id="mce-group[17393]-17393-3"><label for="mce-group[17393]-17393-3">$3,000 - $3,500pp</label></li>
    <li><input type="checkbox" value="16" name="group[17393][16]" id="mce-group[17393]-17393-4"><label for="mce-group[17393]-17393-4">$3,500 - $4,000pp</label></li>
    <li><input type="checkbox" value="32" name="group[17393][32]" id="mce-group[17393]-17393-5"><label for="mce-group[17393]-17393-5">$4,000pp +</label></li>
    </ul>
    </div>
    <div class="mc-field-group input-group">
        <strong>I would like to visit (multiple choices): </strong>
        <ul><li><input type="checkbox" value="64" name="group[17397][64]" id="mce-group[17397]-17397-0"><label for="mce-group[17397]-17397-0">Cusco &amp; Machu Picchu</label></li>
    <li><input type="checkbox" value="128" name="group[17397][128]" id="mce-group[17397]-17397-1"><label for="mce-group[17397]-17397-1">Lake Titicaca</label></li>
    <li><input type="checkbox" value="256" name="group[17397][256]" id="mce-group[17397]-17397-2"><label for="mce-group[17397]-17397-2">Amazon Jungle in Peru</label></li>
    <li><input type="checkbox" value="512" name="group[17397][512]" id="mce-group[17397]-17397-3"><label for="mce-group[17397]-17397-3">Nasca Lines</label></li>
    <li><input type="checkbox" value="1024" name="group[17397][1024]" id="mce-group[17397]-17397-4"><label for="mce-group[17397]-17397-4">Arequipa &amp; the Colca Canyon</label></li>
    <li><input type="checkbox" value="2048" name="group[17397][2048]" id="mce-group[17397]-17397-5"><label for="mce-group[17397]-17397-5">Pre Inca Northern Kingdoms of Peru</label></li>
    <li><input type="checkbox" value="4096" name="group[17397][4096]" id="mce-group[17397]-17397-6"><label for="mce-group[17397]-17397-6">Lima</label></li>
    <li><input type="checkbox" value="8192" name="group[17397][8192]" id="mce-group[17397]-17397-7"><label for="mce-group[17397]-17397-7">Galapagos Islands</label></li>
    <li><input type="checkbox" value="16384" name="group[17397][16384]" id="mce-group[17397]-17397-8"><label for="mce-group[17397]-17397-8">Foz de Iguasu</label></li>
    <li><input type="checkbox" value="32768" name="group[17397][32768]" id="mce-group[17397]-17397-9"><label for="mce-group[17397]-17397-9">Rio de Janeiro</label></li>
    </ul>
    </div>
        <div id="mce-responses" class="clear">
            <div class="response" id="mce-error-response" style="display:none"></div>
            <div class="response" id="mce-success-response" style="display:none"></div>
        </div>    <div class="clear"><input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button"></div>
    </form>
    </div>
    <script type="text/javascript">
    var fnames = new Array();var ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';fnames[0]='EMAIL';ftypes[0]='email';fnames[3]='MMERGE3';ftypes[3]='text';fnames[6]='MMERGE6';ftypes[6]='text';fnames[4]='MMERGE4';ftypes[4]='text';fnames[9]='MMERGE9';ftypes[9]='text';fnames[5]='MMERGE5';ftypes[5]='dropdown';fnames[8]='MMERGE8';ftypes[8]='dropdown';fnames[7]='MMERGE7';ftypes[7]='text';
    try {
        var jqueryLoaded=jQuery;
        jqueryLoaded=true;
    } catch(err) {
        var jqueryLoaded=false;
    }
    var head= document.getElementsByTagName('head')[0];
    if (!jqueryLoaded) {
        var script = document.createElement('script');
        script.type = 'text/javascript';
        script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js';
        head.appendChild(script);
        if (script.readyState && script.onload!==null){
            script.onreadystatechange= function () {
                  if (this.readyState == 'complete') mce_preload_check();
            }    
        }
    }

    var err_style = '';
    try{
        err_style = mc_custom_error_style;
    } catch(e){
        err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}';
    }
    var head= document.getElementsByTagName('head')[0];
    var style= document.createElement('style');
    style.type= 'text/css';
    if (style.styleSheet) {
      style.styleSheet.cssText = err_style;
    } else {
      style.appendChild(document.createTextNode(err_style));
    }
    head.appendChild(style);
    setTimeout('mce_preload_check();', 250);

    var mce_preload_checks = 0;
    function mce_preload_check(){
        if (mce_preload_checks>40) return;
        mce_preload_checks++;
        try {
            var jqueryLoaded=jQuery;
        } catch(err) {
            setTimeout('mce_preload_check();', 250);
            return;
        }
        var script = document.createElement('script');
        script.type = 'text/javascript';
        script.src = 'http://downloads.mailchimp.com/js/jquery.form-n-validate.js';
        head.appendChild(script);
        try {
            var validatorLoaded=jQuery("#fake-form").validate({});
        } catch(err) {
            setTimeout('mce_preload_check();', 250);
            return;
        }
        mce_init_form();
    }
    function mce_init_form(){
        jQuery(document).ready( function($) {
          var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){}  };
          var mce_validator = $("#mc-embedded-subscribe-form").validate(options);
          $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator
          options = { url: 'http://luxuryperu.us4.list-manage1.com/subscribe/post-json?u=a98b0fa69c0090c95512c48b9&id=ad8cf39f50&c=?', type: 'GET', dataType: 'json', contentType: "application/json; charset=utf-8",
                        beforeSubmit: function(){
                            $('#mce_tmp_error_msg').remove();
                            $('.datefield','#mc_embed_signup').each(
                                function(){
                                    var txt = 'filled';
                                    var fields = new Array();
                                    var i = 0;
                                    $(':text', this).each(
                                        function(){
                                            fields[i] = this;
                                            i++;
                                        });
                                    $(':hidden', this).each(
                                        function(){
                                            var bday = false;
                                            if (fields.length == 2){
                                                bday = true;
                                                fields[2] = {'value':1970};//trick birthdays into having years
                                            }
                                            if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){
                                                this.value = '';
                                            } else if ( fields[0].value=='' && fields[1].value=='' && (fields[2].value=='' || (bday && fields[2].value==1970) ) ){
                                                this.value = '';
                                            } else {
                                                if (/\[day\]/.test(fields[0].name)){
                                                    this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value;                                            
                                                } else {
                                                    this.value = fields[0].value+'/'+fields[1].value+'/'+fields[2].value;
                                                }
                                            }
                                        });
                                });
                            $('.phonefield-us','#mc_embed_signup').each(
                                function(){
                                    var fields = new Array();
                                    var i = 0;
                                    $(':text', this).each(
                                        function(){
                                            fields[i] = this;
                                            i++;
                                        });
                                    $(':hidden', this).each(
                                        function(){
                                            if ( fields[0].value.length != 3 || fields[1].value.length!=3 || fields[2].value.length!=4 ){
                                                this.value = '';
                                            } else {
                                                this.value = 'filled';
                                            }
                                        });
                                });
                            return mce_validator.form();
                        }, 
                        success: mce_success_cb
                    };
          $('#mc-embedded-subscribe-form').ajaxForm(options);
          
          
        });
    }
    function mce_success_cb(resp){
        $('#mce-success-response').hide();
        $('#mce-error-response').hide();
        if (resp.result=="success"){
            $('#mce-'+resp.result+'-response').show();
            $('#mce-'+resp.result+'-response').html(resp.msg);
            $('#mc-embedded-subscribe-form').each(function(){
                this.reset();
            });
        } else {
            var index = -1;
            var msg;
            try {
                var parts = resp.msg.split(' - ',2);
                if (parts[1]==undefined){
                    msg = resp.msg;
                } else {
                    i = parseInt(parts[0]);
                    if (i.toString() == parts[0]){
                        index = parts[0];
                        msg = parts[1];
                    } else {
                        index = -1;
                        msg = resp.msg;
                    }
                }
            } catch(e){
                index = -1;
                msg = resp.msg;
            }
            try{
                if (index== -1){
                    $('#mce-'+resp.result+'-response').show();
                    $('#mce-'+resp.result+'-response').html(msg);            
                } else {
                    err_id = 'mce_tmp_error_msg';
                    html = '<div id="'+err_id+'" style="'+err_style+'"> '+msg+'</div>';
                    
                    var input_id = '#mc_embed_signup';
                    var f = $(input_id);
                    if (ftypes[index]=='address'){
                        input_id = '#mce-'+fnames[index]+'-addr1';
                        f = $(input_id).parent().parent().get(0);
                    } else if (ftypes[index]=='date'){
                        input_id = '#mce-'+fnames[index]+'-month';
                        f = $(input_id).parent().parent().get(0);
                    } else {
                        input_id = '#mce-'+fnames[index];
                        f = $().parent(input_id).get(0);
                    }
                    if (f){
                        $(f).append(html);
                        $(input_id).focus();
                    } else {
                        $('#mce-'+resp.result+'-response').show();
                        $('#mce-'+resp.result+'-response').html(msg);
                    }
                }
            } catch(e){
                $('#mce-'+resp.result+'-response').show();
                $('#mce-'+resp.result+'-response').html(msg);
            }
        }
    }

    </script>
    <!--End mc_embed_signup-->

     

    • Nat

      Replied by Nat September 8, 2013

      Hey,

       

      Please note that the character limit for the HTML code that you can add is 8,192 characters.

      Please don't hesitate to contact us again. Nat
  • camilleandliam

    Replied by camilleandliam September 1, 2013

    We are using WIX for our wedding website and were wondering if you can pre-populate the contact form so the information you receive from users is in the format we are after and complete?

    Thanks!

    • Anat Wix Team

      Replied by Anat September 1, 2013

      Hey camilleandliam ,

       

      Please note that the Wix contact form is quite limited in the way you can customize it at the moment, this is why I recommend you try one of the contact form apps on our App market, as suggested in the "best reply".

       

       

      Please don't hesitate to contact us for further assistance. 

       

      Anat - Wix Team
  • to6308

    Replied by to6308 June 28, 2013

    Greetings!  I'm not clear on the answer given for adding an external webform (opt-in form).  I use infusionsoft, yet I will need instructions on your end for adding the form to WIX.

     

    Tom

    • Eyal Wix Team

      Replied by Eyal June 28, 2013

      Hi Tom,

       

      If the third-party developer provides you with an HTML code to add to your site, you can add it using the HTML App. Please note though, that we can not provide support for any third-party code added with the HTML App. 

       

      For more information check out the tutorial below, or you can click here .


      *Take a minute to read through the Known Issues & Limitations of the HTML iFrame/Embed App via the link above before using this.

       

      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • healthcarecolorado

    Replied by healthcarecolorado June 28, 2013

    How do I change the font size and color of the text that appears confirming that a message has been sent after a user clicks the 'send' button in my contact form?

    I have tried contact form settings, contact form style edit, and personalize this form.  The text that appears after a message is sent does not seem to follow the font colors already set in the personalize style command box.  See screenshot - the text is a pale yellow and absolutely unreadable.

    How do I fix this?

    • Anat Wix Team

      Replied by Anat June 28, 2013

      Hi  healthcarecolorado,

      I'm afraid this is not possible at this time.

      The only option is to change your background which I assume you do not want to change.

      I recommend you check out our contact forms available in the Wix App Market! You can find them under the "Forms" tab. 
      Click  here  for more information about adding apps to your site.

       

      Please let us know should you require additional assistance

      Anat - Wix Team
  • coingeneration-ds

    Replied by coingeneration-ds June 21, 2013

    Good afternoon,


    I intend to change the contact email in contact form, but whenever I try to do, give me error email not valid.

    Any help?

     

    Thx

    • coingeneration-ds

      Replied by coingeneration-ds June 21, 2013

      Never mind, Ctrl + V dosent work, alredy solved.

       

      Thx

    • gills2 Wix Team

      Replied by gills2 June 21, 2013

      Please let us know if there is anything we can assist you with (:

      Gill, Wix Team

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