Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

The Contact Form is fully customizable! You can customize your Contact Form's colors, fonts, fields and text! To change the language of your Contact Form, simply change the text accordingly.

 

To customize Colors and Fonts: Click your Contact Form to select it > from the pop-up menu, click Change Style > choose a preset style or click Personalize this Form > change your Contact Form's skin, colors, fonts and more > click OK.

 

To customize Fields and Text: Click your Contact Form to select it > from the pop-up menu, click Settings > under Customize Form Fields, edit the field names, the fields that should appear and the fields that should be mandatory > edit the button and error messages text.
 

Note: If a field is set as mandatory, your visitors will have to fill it in before they can submit the Contact Form.

 

Note: The Email field is mandatory and cannot be removed.


To find out more about the Contact Form, click here or watch the video tutorial below:

We also have several contact forms available in the Wix App Market! You can find them under the "Forms" tab. Click here for more information about adding apps to your site.

 

Replies(144 replies total)

Show my replies first
  • TalGoren

    Replied by TalGoren July 12, 2014

    Mandatory fields

    How do I add mandatory fields to my sign up form for new members? 

    • Tal Wix Team

      Replied by Tal July 13, 2014

      Hi TalGoren,

       

      Thank you for contacting Wix support team.

      To make a field mandatory, you should click the asterisk icon next to it (when it's mandatory it's blue), just like you did:

       

      You can find more information about the Contact Form on the Best Reply at the top of this page.

       

      Please inform us whether you need any further assistance,

      Tal, Wix Team
  • innerchamber

    Replied by innerchamber June 20, 2014

    http://enhancegraphics.wix.com/east-field-design2

  • enhancegraphics

    Replied by enhancegraphics June 20, 2014

    Hi - I'm having a problem with getting the "success" text font on the contact form to match the rest of the form. The colour is correct, but the size and font don't match the rest of the form , or the site design. Client is unhappy!

    • Daniel M Wix Team

      Replied by Daniel M June 20, 2014

      Hi,

       

      Thanks for contacting us.

       

      Please let us know, in which of your saved sites are you experiencing these difficulties?

       

      Awaiting your reply,

      - Daniel M, Wix team.
    • enhancegraphics

      Replied by enhancegraphics June 22, 2014

    • enhancegraphics

      Replied by enhancegraphics June 22, 2014

      Hi - sorry, I replied from another client's account on Friday and got things all confused. The site is this one: http://enhancegraphics.wix.com/east-field-design2

      We would like the "success" text to be the same font and size as the other text on the contact form (see screen shot above). Please advise. thanks!

    • dinamiso Wix Team

      Replied by dinamiso June 22, 2014

      Hi,

      Unfortunately, you will not be able to change the font type of the ' Success ' message but you can adjust the fields text of the contact form to match to the success font.

      Please click on the contact form -> from the drop down menu click on ' Change Style ' -> click on the button ' Personalize this forum ' -> Scroll down on the ' Advanced window until you will see the label ' Fonts '  -> please change the ' Field font style ' to ' Ariel ' .

       

       

       

       

      Dina-Wix Team.

    • enhancegraphics

      Replied by enhancegraphics June 22, 2014

      Yes, I know how to do this, but the client doesn't want to use Arial. Not sure why you would allow the font to be customized on 75% of the form and not the whole thing. Seems strange.

    • Ira Bel Wix Team

      Replied by Ira Bel June 22, 2014

      Hello,

       

      Please note that this  kind of contact form is very basic.

       

      If you want some advanced features, we recommend to use 123 Form Builder app.

       

      This app can be used to create contact forms, mailing list forms, event registration forms and more. To add 123 Form Builder, click here
       

      You can contact the developer, 123ContactForm, at any time with questions or comments.
      Email: support@123contactform.com
      Website: http://www.123contactform.com/contactus.html

       

      For general information about adding apps from the Wix App Market, click here.

    • enhancegraphics

      Replied by enhancegraphics June 24, 2014

      One more question about the contact form on this site page. The client is using an iPad, and when she is testing the contact form, half of the screen turns white and doesn't refresh. Have you heard of this issue before?

    • Shai Wix Team

      Replied by Shai June 24, 2014

      Hello,

       

      At what stage does this happen? When displaying the form, or when trying to submit a message? Also, if possible, please attach a screenshot that demonstrates this.

       

      For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Shai - Wix Support
    • enhancegraphics

      Replied by enhancegraphics June 24, 2014

      Hi - it happens right after the "send" button is clicked and the success text appears. I can't re-produce it on my computer though - it's just happening on the iPad.So I can't take a screen shot ...

    • Ritti Wix Team

      Replied by Ritti June 25, 2014

      Hi,

      I have tested the contact form on my Ipad and didn't experience any distortion of the design:

      Please note that "..." is the success message you chose to display.

      The issue your user is experiencing is local - your site displays perfectly :o) 

      Best, Ritti
  • joe91623

    Replied by joe91623 June 12, 2014

    The confirmation message for the contact page is hard to see. The colour, location and size of the message need work to make it more noticeable. I have watched people as they wait for a confirmation but never see it.

    • Marceline Wix Team

      Replied by Marceline June 12, 2014

      Hey!

      You can customize the color and font of the confirmation message. To do so select the form, choose Change style> Edit style:

      Best regards, WIX Team.
  • valbairnsfather

    Replied by valbairnsfather June 5, 2014

    Application forms

    How do I add application forms to my website?  e.g. Volunteer Application

    • Marceline Wix Team

      Replied by Marceline June 5, 2014

      Hi!

      You can create an application form using wix contact form (or one of the contact forms available in the Wix App Market).

      I merged your post to the relevant thread. Please read the Best Reply above for more information regarding the  adding a customized form to your Wix website.

      Best regards, WIX Team.
  • levchen

    Replied by levchen April 30, 2014

    Adding a thank you page to conntact page

    I would like to know if it is possible to add a thank you page in a way that every time someone tries to contact me, and fill in the form, he gets directed street to a thank you page instead of the writing that the request was sent.

    Thanks.

    • Marceline Wix Team

      Replied by Marceline April 30, 2014

      Hey!

       

      Unfortunately such structure of contact form is not available at the moment. This feature is on our development roadmap and will be built in order of priority. Priority is based on the popularity of our Wishlist items, which is full to overflowing with your good ideas and feedback! You can also suggest and vote for new features on the Wix wishlist here.

       

      I merged your post to our main thread regarding contact form optimization. Please read the Best Reply above for more information regarding the customization options and regarding the ability to add a customized form using one of the Apps from our App Market.

       


       

       

      Best regards, WIX Team.
  • dentjik71

    Replied by dentjik71 April 20, 2014

    hey guys,

    its my first time that i post a comment :)

    i 'd like to ask if is it possible to get an add to change the language of entire site for example  "choose language :English, German

    • dentjik71

      Replied by dentjik71 April 20, 2014

      its ok ...i found it. Thank you very much!!!

      you are greate!!!!

    • ilan-t

      Replied by ilan-t April 20, 2014

      We are delighted you were able to figure it out, feel free to contact us if anything else comes up.

       

      Best regards

  • liamt666

    Replied by liamt666 March 31, 2014

    Contact Form

    In the contact form page, how can I add a box which allows the person filling the form in to add their address and phone number

    • CarleyS Wix Team

      Replied by CarleyS March 31, 2014

      Hi liamt666,

       

      You can easily add these two fields to your Contact Form from the Contact Form Settings.

       

      Please see the Best Reply above to learn more about customizing your Contact Form.

       

      If you need any further assistance, please let us know.

      - Regards, Carley
  • vladfin

    Replied by vladfin March 20, 2014

    Remove email field from contact form

    Please tell how to remove the email field from the contact form? My clients may like to leave only their names and phone numbers

  • hvo711

    Replied by hvo711 March 17, 2014

    Online Payments

    Hi, we are an ultrasound company. I am trying to create a page that patients would be able to submit their copays or bill online. When they click the submit button, I want the information to be sent to my email. I have attached an example of how I want it to look like. Please help me if possible. 

    • Tal Wix Team

      Replied by Tal March 17, 2014

      Hi,

       

      I highly recommend your to use the 123FOrmBuilder app from our App Market.

      This app allows you to edit and design your form. You can even start from scratch and build your own personalized form by hand from top to bottom, with fields at your choice and custom graphics.

      Click here for general instructions about how to add an app from the Wix App Market.
       

      You can also contact 123contactform at any time!
      Email: support@123contactform.com
      Website: http://www.123contactform.com/contactus.html

       

      Please inform us whether you need any further assistance.

      Tal, Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply