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wix Wix Team

To upgrade from a monthly to a yearly plan: Sign in to your Wix account > from the My Sites page, next to the relevant site, click Upgrade > select the yearly plan.

 

Note: If you upgrade from a monthly plan to a yearly plan, any remaining credit from your monthly plan will be deducted from the price of your yearly upgrade.
 

For more information about our premium plans, click here.

Replies(30 replies total)

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  • deandaniel007

    Replied by deandaniel007 June 20, 2014

    I incorrectly chose the monthly plan instead of the yearly plan.  How do I change it.

     

    • Anat Wix Team

      Replied by Anat June 21, 2014

      Hey,

       

      As explained in the best reply at the top of this thread, you can upgrade simply by going to My Sites -> click on Upgrade next to the relevant site and upgrade to the yearly agreement of the same plan.

       

      Please let us know if you require further assistance. 

      Anat - Wix Team
  • winnerreal96

    Replied by winnerreal96 April 2, 2014

    billing and payment from monthly to yearly
    • Darth V.

      Replied by Darth V. April 2, 2014

      Hello!

       

      I've merged your question to a relevant topic. Please check the best reply. 

      Best regards, WIX Team
  • da2727

    Replied by da2727 November 26, 2013

    I noticed that an upgrade to a yearly plan one is able to receive a 50% discount for a year.

    How would I do that ? Do I need to delete my premium site  and start over?

    • Eileen Wix Team

      Replied by Eileen November 27, 2013

      Hey da2727

      Simply go to the 'my account' page, click upgrade, choose the Unlimited yearly package and complete the payment process.

       

       

      Eileen, Wix Team.
  • nasheenaramnarain

    Replied by nasheenaramnarain November 1, 2013

    Hi I upgraded to a premium package but only realised I can only have one website per upgrade. Which package would allow me multiple websites on different domains.

     

    Regards

    NAsheena

    • Danna Wix Team

      Replied by Danna November 1, 2013

      Hi NAsheena,

       

      I'm afraid no package currently allows this. Each package you purchase can be assigned to one site only, this is true to all Wix packages.

       

      If you are a designer and intend to create multiple sites, note that we have three great options for designers.

       

      The first option is to become an affiliate where you can earn money on revenue generated from your site to Wix. In other words, if you direct new users from your site to our site, we will compensate you for everyone who ends up upgrading to Premium. Find it here.


      The second option is to become a Wix designer. You will be granted access to the Wix Pro Directorywhere we will direct new clients to your services.


      The third option is to join our Resellers Program, where you can create sites for your clients using Wix, and receive commission for every site that will be upgraded to premium. To join the program send your request to resellers@wix.com.

       

      Let us know if you require any additional information!

       

      Danna- Wix Team
  • zrichard0

    Replied by zrichard0 October 29, 2013

    hi i purchased monthly payment though would like to change it to a yealry payment i havernt had the website for a month yet so will i be charged the difference? what do i do??

    • Hudson Wix Team

      Replied by Hudson October 29, 2013

       

      In order to upgrade from a monthly payment to a yearly payment, please go to "My Account" -> scroll over the document you want to upgrade -> click on "upgrade".
      The system will charge you for the difference between the monthly payment and the yearly payment.

       

    • Ritti Wix Team

      Replied by Ritti October 29, 2013

      Hi,

      That's no problem!

      Simply go to My Account -> scroll over the document you want to upgrade -> click on "upgrade". You will be charged for the difference.

      Best, Ritti
  • motivatevssettling

    Replied by motivatevssettling October 14, 2013

    So quick question...If I switch from monthly to yearly for the entrepreneur/freelancer package, do I just pay the remainder of whats left for the year if I have already been paying for a few months. I am just trying to get clarification.

    • Kylie - Wix Billing Team Wix Team

      Replied by Kylie - Wix Billing Team October 14, 2013

      In order to upgrade from a monthly payment to a yearly payment, please go to "My Account" -> scroll over the document you want to upgrade -> click on "upgrade".


      The system will charge you for the difference between the monthly payment and the yearly payment.

  • chiijere

    Replied by chiijere October 5, 2013

    hello, concerning the yearly plan, are you charged the full $149 or the money is deducted from your account monthly?

    • Eyal Wix Team

      Replied by Eyal October 5, 2013

      Hey chiijere,

       

      If you sign for a monthly agreement, the contract length is one month and you are automatically billed on a monthly basis.
      If you chose the Yearly agreement, you will get charged one time for the entire yearly amount. At the moment we only accept the following payment methods: VISA, Master Card, American Express and Discover.  You can find more information here.

      For general billing information click here.

       

      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • zbrowne

    Replied by zbrowne October 1, 2013

    I had an e-commerce plan. Unfortunately, my expenses are exceeding my revenue.

     

    I would like to degrade to the free package.  How do I go about  doing this?

    • dinamiso Wix Team

      Replied by dinamiso October 1, 2013

      Hi,

      You can cancel your package at anytime, however you are only eligible for a full refund within the first 14 days after purchase. Cancelling a package after the 14 day trial period will stop the automatic payment. You will not be charged in the next payment period: Monthly plans won’t be charged from the next month. Yearly plans won’t be charged from the next year. Your package will remain active and available until the end of the term that you had paid for.

      To cancel your Premium package:

      1. Sign into Wix.com.
      2. Click My Account.
      3. Under My Account, next to Manage Premium, click Billing and Payment.
      4. From Billing and Payment, next to your package, click Manage.
      5. Next to Next payment, click Cancel.
      6. Follow the steps in the pop-ups that open.

      Your Premium package is cancelled.

       

      Dina-Wix Team.

  • laurakimhall

    Replied by laurakimhall September 20, 2013

    Hi

    I would like to upgrade to a yearly package.  I just realised that I have paid yesterday for the monthly package.  If I was to upgrade to the yearly package would I still pay the full amount or would the monthly fee be refunded please?

    • Michal

      Replied by Michal September 20, 2013

      Hey laurakimhall, 

       

      When upgrading to the Yearly subscription, you will receive a partial fee depending on the cost and type of your new package. 

       

      Thanks,

      Michal - Wix Team
  • garrettjones123

    Replied by garrettjones123 September 11, 2013

    Hello,

    I bought a premium package last night and I would like to get my money refunded as I am extremely unhappy with the service I have received and even more unhappy with the "socialpoll" app I had purchased through wix. I would also like my money back for the app that I am told, after purchasing, that I will not be able to remove the facebook subscription link, which it stated would be removed after purchasing. My invoice says I had made payment to wix so I would like to have that money back as well since I believe it was misleading that the ads would be removed after purchasing. Once again I am very upset with this service and I would warn anyone NOT to purchase the "SocialPoll" app on your wix site. it doesnt work and you won't get any of your money back. waste of time and money. Please tell me how I can get my refund so I can go elsewhere, and find apps that do not cheat you out of money. 

    • Yoav Wix Team

      Replied by Yoav September 11, 2013

      Hello,

       

      If you want to cancel your Premium account, please use the "Manage Premium" via "My Account".
      You can find more information here



      I apologize for any inconvenience which may have been caused - is there anything we can do to assist you?

       

      Let us know if you need anything else - we'll be happy to further assist!

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