Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

Wix currently accepts payment by credit or debit card.

 

Accepted Credit Cards:
VISA, Master Card, American Express, Discover, JCB and Diners.

 
Accepted Debit Cards:
Visa & MasterCard.
 

Note: If you sign up for a monthly plan, the contract length is one month and you are charged on a monthly basis. If you sign up for a yearly plan, you will be charged the full (yearly) amount, at one time, each year.

For information about billing, please click here

Replies(234 replies total)

Show my replies first
  • frederi20

    Replied by frederi20 3 days ago

    Hi, i had problems with my card payment and want to resolve it. I change the card infos, but i didn´t found a button to "make payment again". How can a try make the payment again?

    Thanks,

    Frederico 

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team 2 days ago

      Hi Frederico,

      Thank you for contacting Wix support.

      When you update your payment method, any outstanding payments for that service will be automatically retried.

      I see that you updated your payment method however the payment was declined.

      Please contact your bank to find out the reason for the decline or try adding an alternate card.

      Please let us know if you need any further assistance.

  • ifaglobal

    Replied by ifaglobal 4 days ago

    hello i am trying to make a monthly payment..where do i go please

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team 4 days ago

      Hi ifaglobal,

      Thank you for contacting Wix support.

      I see that your premium was cancelled due to payment problems and that you were able to reinstate your premium features by upgrading your site to premium again.

      Please let us know if you need any further assistance.

  • walkaboutloveinfo

    Replied by walkaboutloveinfo July 24, 2014

    do u need international credit card to upgrade my site?

    I have a credit card that is mater card but it is valid only in Israel, do i need international card? do you have more payment options?

    • ariadned Wix Team

      Replied by ariadned July 24, 2014

      Hi walkaboutloveinfo,

      Thanks for contacting Wix Support.

      Please note that I've merged your question to the relevant thread.

      You can find all payment options in the 'Best Reply' above.

       

      Please let us know if you have any further questions.

      Best,

      Ariadne - Wix Team
  • pinarbilgen

    Replied by pinarbilgen July 15, 2014

    Billing methods

    Hello;

    We decided to purchase the unlimited version. But we have a problem. I am contacting with you on behalf of an association in Turkey. And our laws don't allow us to have a credit card. Can we fix the problem by transferring the money via your Iban number? If possible, may I get the number?

    Thanks a lot...

    • debora Wix Team

      Replied by debora July 15, 2014

      Hi,

       

      Thank you for contacting Wix support, we are happy to help.

      Please read the reply above to see which payment methods we accept.

      Please do not hesitate to contact us again if you need further assistance.

       

      Thank you

      Débora
  • belgiumrtyc

    Replied by belgiumrtyc July 13, 2014

    I am from Belgium. I have complications in payment. I have bancontact mister cash. can I pay through this way or not?

    contact me pls.

    belgiumrtyc@gmail.com

    • Kylie - Wix Billing Team Wix Team

      Replied by Kylie - Wix Billing Team July 13, 2014

      Hi belgiumrtyc,

       

      Wix currently accepts payment by credit or debit card.

       

      Accepted Credit Cards:
      VISA, Master Card, American Express, Discover, JCB and Diners.

       
      Accepted Debit Cards:
      Visa & MasterCard.
       

      Note: If you sign up for a monthly plan, the contract length is one month and you are charged on a monthly basis. If you sign up for a yearly plan, you will be charged the full (yearly) amount, at one time, each year.

      For information about billing, please click here

  • petr222

    Replied by petr222 July 9, 2014

    Possibility to pay for service by bank transfer or western union

    Good afternoon,

     

    I would like to use your services, but I haven´t allowed credit-card for payments over internet.Is it possible to pay for you services over bank transfer or western union?

    Thank You for your answer.

     

    Petr OSLZLY

    petr@oslzly.eu

    • Maya Wix Team

      Replied by Maya July 9, 2014

      Hi Petr,

      Thank you for contacting Wix support, we are happy to help.

      Please read the reply above to see which payment methods we accept.

      Please do not hesitate to contact us again if you need further assistance.

       

      All the Best,

       

       

      Maya Support-Team Wix
  • costaricaparadisedes

    Replied by costaricaparadisedes July 4, 2014

    hi wix, our organization is expecting some commissions and they have been delayed so we have to wait till next week so we can do our regular yearly payment it is possible to have such extension, thank you

    • Leah Wix Team

      Replied by Leah July 5, 2014

      Hello,

       

      The plans have been extended.

       

      I  hope this helps! Please let us know if we can assist you further.

      Sincerely, Leah Wix Team
  • infogfa

    Replied by infogfa July 3, 2014

    Hello, we are an organization and we do not have a credit card at this moment. Is it possible to pay some other way? What are other non-credit card ways to purchase something(for example full membership)?

     

     

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team July 3, 2014

      Hi infogfa,

      Wix currently accepts payment by credit card or debit card.
       
      The credit cards we accept at the moment are:
       
      VISA, Master Card, American Express, Discover, JCB and Diners.
       
      The debit cards we accept at the moment are:
       
      Visa & MasterCard.
       
      For information about billing, please click here
  • Léa Wix Team

    Replied by Léa June 26, 2014

    Hey Jason,

     

    We do not offer this payment option.

    I transferred your post in a thread where you can find our different method payment

    Please read the instruction in the bluebox.

     

    Thanks

     

    Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg Léa - L'Équipe Wix -
  • FNQRRC

    Replied by FNQRRC June 26, 2014

    Payment Options

    Hi Wix,

    Does WIX have direct deposit capability? We are a not for profit club and as such do not have a credit card. we were previously using a members credit card which is unsatisfactory.

    Club Secretary

    Jason Allen

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply