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wix Wix Team


If you are receiving this error message, please check the following:
 

1. Make sure your site's name does not contain special characters.

2. Make sure your site's SEO description and keywords are less than 250 characters. You can count the number of characters by pasting the content in this tool.
 

If you continue to receive this error, and you were previously able to save your site, please let us know what were changes you made since your last successful save before the error occurred.

 

We apologize for any inconvenience that this error may have caused.

Replies(1,199 replies total)

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  • lovencreate84

    Replied by lovencreate84 4 days ago

    1020 Error

    Hey I keep getting a 1020 Error I did everything the replies suggested and still I keep getting the error. Everything was fine yesterday. Please help

    • Stav Wix Team

      Replied by Stav 4 days ago

      Hi,

       

      I've merged your post with this bigger thread regarding the same matter.

      Please note that I was able to save your site in the editor without any difficulties on my end.

      While browsing the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

       

      Please clear your browser's cache and try again. You can find step by step instructions here.

       

      Should this issue reoccur, please provide us with the following:

      1. Check if it happens in a different browser and let us know.

      2. Check if it happens in a different computer and let us know.

      3. Provide us with a screenshot of the issue. For instructions on how to take a screenshot, please use this link.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • tom6672

    Replied by tom6672 4 days ago

    Error 1020. Validation Error

    Help me I cannot save or publish my edited site!! message keeps popping up saying ;

    "Error 1020. Validation Error. If you have recently pasted something from an external source such as MS Word or another website, please remove it and try again."

    However I have not done any of these things please please sort this out!!!

    • dimitry Wix Team

      Replied by dimitry 4 days ago

      Hi,

      Please follow the instructions in the "Best Reply" above.

       

      If the issue persists, please follow the instructions provided here.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

       

      Thanks.

      Dimitry - Wix Support
  • joellyn71

    Replied by joellyn71 5 days ago

    Im very dissapointed it wont let me publish my blog. plz fix this now

    • Shai Wix Team

      Replied by Shai 5 days ago

      Hello,

       

      Could you please elaborate on the problem you're having? Your blog appears to be live.

       

      Please note that you have placed a text box on top of your blog feed. This causes the "Read more" button to be hidden behind the text, rendering it unclickable. Please edit the content of your blog through the blog itself.

       

      Click on your blog feed > Add & Edit Blog Posts, then click on your blog post, and add content to it.

      Shai - Wix Support
  • malecontraception

    Replied by malecontraception 5 days ago

    I'm continually getting a 1020 error after attempting to update my 301 redirects (Beta Testing). This occurs when I click on "publish."

    The site is for www.electology.org

    • malecontraception

      Replied by malecontraception 5 days ago

      I'll include this in the beta testing form.

    • malecontraception

      Replied by malecontraception 5 days ago

      You can delete this response since I'll use the beta testing form for feedback. Thanks.

    • Shai Wix Team

      Replied by Shai 5 days ago

      Thank you for the information and feedback!

       

      I will proceed to close this ticket.

      Shai - Wix Support
  • helenmilen

    Replied by helenmilen 5 days ago

    Hi Wix,

    I have already checked the points listed in your email.  They were listed in the topic already.

    To my knowledge, I have not made any changes to my site since my last successful save/publish.  Except to set up my domain email.

    Please advise. 

    Thanks.

    • dimitry Wix Team

      Replied by dimitry 5 days ago

      Hi,

      Please follow the instructions provided here.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

       

       

      Thanks.

      Dimitry - Wix Support
    • helenmilen

      Replied by helenmilen 5 days ago

      Hi Thanks!

      All sorted.  I simply logged out.  Closed my browser and re-booted.

    • Nikolai Wix Team

      Replied by Nikolai 5 days ago

      Hi  helenmilen,

      I am glad to hear the issue was sorted.


      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • Ori Wix Team

    Replied by Ori 5 days ago

    Hi helenmilen,

    If you are receiving this error message, please check the following:
     

    1. Make sure your site's name does not contain special characters.

    2. Make sure your site's SEO description and keywords are less than 250 characters. You can count the number of characters by pasting the content in this tool.
     

    If you continue to receive this error, and you were previously able to save your site, please let us know what were changes you made since your last successful save before the error occurred.

     

    We apologize for any inconvenience that this error may have caused.

    Regards, Ori Wix Team
  • helenmilen

    Replied by helenmilen 5 days ago

    1020 Error

    I'm trying to publish a blog post with jpeg image.  Constantly getting 1020 error.  I have previously published my jpeg images without a problem.  This is so frustrating.  Been trying to publish by trying various changes for hours!! Please help.

    • Nikolai Wix Team

      Replied by Nikolai 5 days ago

      Hi helenmilen,

      Thank you for contacting us.

       

      Please follow the instruction in the Best Reply above. If the issue persists, please provide us with the requested information in order for us to better assist you.

      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • ashleyadventgjhche

    Replied by ashleyadventgjhche August 13, 2014

    I added in some PDF docs to my site and it now will not let me save my work....so annoying

    • Alissa Wix Team

      Replied by Alissa August 14, 2014

      Hi ashleyadventgjhche,

       

      Thank you for contacting Wix support.

       

      Please note that I have accessed your site, uploaded a PDF and was able to save without experiencing any difficulties. Please view the screenshot below:

       

       

      Please send us a screenshot of the issue (perhaps an error message) so we can better assist you. To learn how to take a screen shot on Windows, Mac and mobile devices, check out our Troubleshooting Tutorial.

       

      Thank you. Awaiting your reply. 

       

      Alissa - Wix Support
  • onlinewoolwich

    Replied by onlinewoolwich August 12, 2014

    Just got our error friend 1020 again. Can't save for no reason. Please help.

    • Nitzan Wix Team

      Replied by Nitzan August 13, 2014

      Hi,

       

      Thank you for contacting Wix Support regarding this issue.

       

      I have accessed your site via the editor and was unable to recreate the issue.

      If you are experiencing an issue saving your site, please click here and follow the error troubleshooting instructions.

       

      If the issue persists, please answer the questions in the same link and provide us wit a detailed description of the steps you have taken before this error occurred so that we can try to replicate it on our end and assist you in finding a solution.

       

      We are here should you require any further assistance. 

      Have a great day! Nitzan - Wix Support Team
  • reutersharon

    Replied by reutersharon August 12, 2014

    1020 Error

    I just got Error # 1020, I didn`t post any thing from external source.

    Pls. help/

     

    Thanks - Sharon.

     

     

     

    • Nikolai Wix Team

      Replied by Nikolai August 12, 2014

      Hi reutersharon,

      Thank you for contacting us.

       

      Note I have merged your query to the relevant thread. Please follow the instructions in the Best Reply above to solve the issue.


      Please contact us if you require any further assistance.

      Nikolai, Wix team

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