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Ben Wix Team

We apologize for the inconvenience, we have had a temporary technical problem. It has now been fixed, please clear browser cache (instructions here) and then visit your site again.

Replies(1,030 replies total)

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  • patri157

    Replied by patri157 March 20, 2014

    My site has been off for more than two weeks??? it is a school and it is time for enrolment...this is bringing a lot of problems... what are you going to do??????????? i want my money back...


    • Natty

      Replied by Natty March 20, 2014

      Hi Patricia,

      http://www.linguaviva.com.br/ is up and running as you can see in this screenshot: 

      Please clear your browsers cache. You can find step by step instructions here.


  • sylviambenoit

    Replied by sylviambenoit February 22, 2014

    no joke huh? Cincopa stop feeding the trolls. Who cares if you can see it. The wix team sux..My website is a joke it cant even be viewed off a tablette and I cannot get any support. They think I am going to add a store and a pay pal button and pay a sub?%! DREAM ON WIX.....YOU HAVE NO PANCAKE MIX AND YOU ARE DECEIVING ALL THESE GOOD PEOPLE

    • dan4228

      Replied by dan4228 February 22, 2014



      Sorry to hear that you are having issues with your site. Please let us know what the issue at hand is so we can better assist you.


      Have a nice day, and awaiting your reply.



      Best Regards, - Daniel, Wix Team-
  • herculesiran

    Replied by herculesiran March 27, 2013

    Not working for me :(

    Is there any other tutorials for other browsers .. like Firefox or IE .. even Opera.

    Thanks in advance

    Spring .. Summer .. Fall .. Winter .... And Spring
    • Samantha Wix Team

      Replied by Samantha March 27, 2013

      Have you tried clearing cache on all browsers?


      Bonne journée ! De la fondation à l'introduction au Nasdaq : l'histoire de Wix en Images : http://fr.wix.com/blog/2013/12/16/de-la-fondation-a-lintroduction-au-nasdaq-lhistoire-de-wix-en-images/
  • bekuhboom

    Replied by bekuhboom October 19, 2012

    Come on Wix people....this has nothing to do with my Cache.  I'm on a brand new computer.  This is a problem you have been having and unfortunately all of your customers are suffering for it.  Now as I log on..it says the entire WIX network is down.  UGH.


  • aknap007

    Replied by aknap007 October 19, 2012

    It's not just you. The past few week our website has been down SEVERAL times and during peak hours. Wix quit placing blame on others and take responsibility. Every-time the sites down, we get flooded with calls and emails saying so and sure enough we come on these threads and you say there have been problems with the server and it will be back up soon. We cannot afford our website being down all the time at these times. in fact our site IS CURRENTLY DOWN.... SHOCKER! We look so unprofessional it's ridiculous. 

  • Ori Wix Team

    Replied by Ori October 19, 2012

    Hi bekuhboom,

    While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.

    Please clear your browser's cache. You can find step by step instructions here.

    Regards, Ori Wix Team
  • bekuhboom

    Replied by bekuhboom October 19, 2012

    Error 500 internal error message

    For the past week I continue to log onto my web-site only to get a "Error 500 internal Error" message.  Can you please fix this.  Sometimes my site works, sometimes it doesn't. This is a music site for an artist.  This is so unacceptable.  

  • ophirme

    Replied by ophirme October 18, 2012

    there is no one to talk to.... 

    I'm looking for another place
     to build anew site

  • bolinyk

    Replied by bolinyk October 18, 2012

    I am still not able to save my website and keep having the error code 502. This has now gone on for a couple days can someone please help me. I have tried different browsers and all the steps from above

  • DlyComm

    Replied by DlyComm October 17, 2012

    I don't know if this will help anyone who may be a computer novice. But I will post it for all.

    To clear your browser cache and confirm Firewall settings, try this:

    Google Chrome:

    Go to "Customize and Control" (upper right hand corner of screen , under the close X")

    Select: Tools, then Clear Browsing data

    For Internet Explorer:

    Go to Tools (the cog wheel in the upper right hand corner)

    Then : Internet options

    Under General you will see:


    This should work to clean your cache , so you can view your site again. 

    Also confirm your firewall settings "allow" WIX.com, or it will be blocked.



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