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wix Wix Team

You can use Google Analytics to track info including number of visitors and page views, where visitors come from, how long they stay, and what keywords they are using to find your site and more.
In order to do so, you need to upgrade your Wix site to one of the following packages:
"Connect Domain"
"Combo"
"Unlimited"
"Ecommerce"
For more information, please use this link.

Replies(10 replies total)

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  • hello5626

    Replied by hello5626 5 days ago

    This is beyond frustrating. Why can't the daily views and stats just be on the dashboard like most hosting sites. I am so bummed we went with wix now. 

     

    • Shai Wix Team

      Replied by Shai 5 days ago

      I am sorry you feel this is way.

       

      This is what we currently offer as a solution for stats.

       

      If you have further questions, don't hesitate to ask.

      Shai - Wix Support
  • shandalepiers

    Replied by shandalepiers July 23, 2014

    I'm really upset that you moved to google analytics. Now I have to spend money to just see how many views my site gets? I wish you just kept it simple and on wix like before.

    • Eileen Wix Team

      Replied by Eileen July 24, 2014

      Hey shandalepiers

      I'm not sure I understand- Wix has been using Google Analytics for years for site stats- what exactly do you mean by 'like before'- please elaborate and be as specific as possible.

      Eileen, Wix Team.
  • ads915

    Replied by ads915 July 6, 2014

    How do I track web stats?

    • Barrios Wix Team

      Replied by Barrios July 6, 2014

      Hi,

       

      Thank you for contacting the Wix support team!

      You can use Google Analytics to collect tracking information about your site including the number of visitors and page views, where visitors come from, how long they stay, what keywords they are using to find your site and more. 

      To use Google Analytics, you will need to own a domain (like www.mydomain.com). Accordingly, Google Analytics is only available to users who have upgraded their Wix site to a package that includes using your own domain. For upgrading instructions, click here. For more information about our packages, click here.

      For more information and a video, click here.

       

      We are here should you have any further questions!

      Many thanks, Barrios
  • eloyrdgz

    Replied by eloyrdgz October 24, 2013

    Is it possible to show the number of visits on a site, using this..??

    for example the number of visits for this week today and yesterday thanks

     

     

    • Nadia.Tannous

      Replied by Nadia.Tannous October 24, 2013

      Yes! Google Analytics allows you to track information including the number of visitors and page views, where visitors come from, how long they stay, what keywords they are using to find your site, and more!
      To find out more information about Google Analytics and how to set it up, please click here.
      You can also try the Web Stat or GoSquared apps from the Wix App Market. Click here for more information about Web Stat and here for more information about GoSquared.


      For information about how to add apps from the Wix App Market, click here.
       

      To use Google Analytics, you will need to upgrade to a package that allows you to connect your domain: "Connect Domain", "Combo", "Unlimited" and "eCommerce".
       

      Please see below to get a coupon:


      To add a Google Analytics code: copy it > go to My Account > Manage Premium > Domains tab > click your domain > under Domain Summary, next to the Google Analytics field, click Change > paste your Google Analytics code in the Google Analytics ID field. That's it!


      You will start getting data on your Wix website within a week.


      Please note: In order for your code to work, you only need to embed the part that says: UA-1111111-1.

      Nadia Tannous
  • cbongers

    Replied by cbongers October 21, 2013

    Hi I have done all that is needed to set up my Google Analytics about 3 weeks ago. Now how do see the tracking. were do I go?

    thanks

    Charles

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support October 21, 2013

      Hi Charles,

       

      Log into Google Analytics at the dashboard,  that gives you an overview of all the popular reports (visitors, content, traffic sources and the cool map overlay) generated by Google Analytics. You can customize this page by changing what reports are shown, as well as dragging and dropping the reports into a format that suits your needs.

       

      I found this video that's helpful for beginners using GA -

      Google Analytics Interface Tutorial
       

       

      Dror - Wix Team
  • exzeviam15

    Replied by exzeviam15 April 11, 2013

    Everytime i try i keep getting this message 

    This domain is already configured via a different connection method. Please delete the configuration and then return to this page to try again. If you are trying to change the Wix Site associated with the domain, please click here and select "Change" next to site preview in your Domain Summary.

    Can someone help me . what am i doing wrong 

     

     

    • dinamiso Wix Team

      Replied by dinamiso April 11, 2013

      Hi,

      I have visited your site, your domain is correctly connected and your site works perfectly from my end.

      Please send us more details as where do you receive the following message?

      Thank you,

      Dina.

    • exzeviam15

      Replied by exzeviam15 April 11, 2013

      well i go on settings then statistics then i click on manage premium then i click on already have a domain and when i do that i can see my site then i click on it and say next and the message just pops up 

    • Keren Wix Team

      Replied by Keren April 12, 2013

      Hi exzeviam15,

       

      I'm very sorry for the inconvenience. I was not able to recreate your issue on my end.

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Keren, Wix Support
    • exzeviam15

      Replied by exzeviam15 April 12, 2013

    • Adam F Wix Team

      Replied by Adam F April 12, 2013

      To make sure that we provide you with the most accurate reply,please let us know what is the domain name you are referring to and what is the registered email address to the account you are trying to add it to

    • exzeviam15

      Replied by exzeviam15 April 12, 2013

      I dont mean to be rude but all i am getting are questions everytime i need your help thats all . i have been asked to state that before as well as send a picture and now comes another question its now frustrating . The domain name is eckyhome.com and the email is exzeviam15@gmail.com

    • Adam E. Wix Team

      Replied by Adam E. April 12, 2013

      Hi exzeviam15,

      You're receiving this message because you are attempting to connect a domain that's already connected to your Wix site.

       

      To set up your Google Analytics account with Wix please follow the instructions here, and let us know if you require any further assistance.

       

      Thanks,

      Adam, Wix Support
  • Carla WixTeam Wix Team

    Replied by Carla WixTeam January 30, 2013

    Hello,

     

    In order to monitor the traffic on your site, you can use Google Analytics. For for information, click here.

     I can see you already have an Unlimited premium package  for that matter, you don't need to upgrade your site again, your package is going to be active until you decide to cancel it.

    Regarding the issue with your ex employee, the best way is to change the log in information (user name, email and password). 

    Please go to "My Account" -> click on the right side on "Settings".

    You can also change your Email, Username and Password there.
     

    Also, you might want to change your billing details. 

    You can find more information here.

    You can change your credit card number, billing name and billing address simply by entering Wix.com -> My Account -> Manage Premium -> Under Packages click on Manage -> Next to Payment method click on Update Payment Method.

    You can find more information here .

     

    Regards,

    Carla
  • kathle57

    Replied by kathle57 January 30, 2013

    also how do we change Kathleen off this account as she no longer works for our company ?

  • kathle57

    Replied by kathle57 January 30, 2013

    ok we tried to up grade our package and it is telling me we already have this package i just want to monitor traffic on our website ?

  • wix Wix Team

    Replied by Wix KnowledgeBase March 13, 2012

    You can use Google Analytics to track info including number of visitors and page views, where visitors come from, how long they stay, and what keywords they are using to find your site and more.
    In order to do so, you need to upgrade your Wix site to one of the following packages:
    "Connect Domain"
    "Combo"
    "Unlimited"
    "Ecommerce"
    For more information, please use this link.

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