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wix Wix Team

With Google Analytics you can track information including the number of visitors and page views, where visitors come from, how long they stay, what keywords they are using to find your site, and more.

To use Google Analytics, you will need to upgrade your account to a package that allows you to connect a domain:
"Connect Domain", "Combo", "Unlimited" and "eCommerce".

For more information, please click here.

To add your Google Analytics ID:
Copy the part that looks like UA-1111111-1 from your Analytics account -> sign into Wix > My Account -> click on the "Domains" tab next to "Manage Premium" -> click "Manage" next to your domain -> next to Google Analytics, click "Change" -> paste the code in the Google Analytics ID field.


You will start getting data on your Wix website within a week.
 

Please note that adding a tracking code in order to use Universal Analytics and In-Page Analytics currently isn't possible.
You can vote for this feature in this thread.

Replies(236 replies total)

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  • waimalu

    Replied by waimalu 5 days ago

    I don't seem to be getting any data from google analytics,I pasted the number in correctly, not sure what to do next, mahalo for assistance! waimaluplaza.com

    • Gat Wix Team

      Replied by Gat 5 days ago

      Hi waimalu,

      Thank you for contacting Wix support!

       
      Please note that it can take about a week before you start getting data. 
      Just to make sure everything is okay you can post here the code exactly as you received it and we will check it. 
       
      Kind regards, 
       

       

      Gat Wix Team.
  • julitapken

    Replied by julitapken July 25, 2014

    Hello, I have been running google analytics for a while now, but suddenly my bounce rate is at 100 percent all the time. Is their a way I can check to make sure that I am still receiving correct information through my GA reports? 

    • Ilia Wix Team

      Replied by Ilia July 25, 2014

      Hi,

       

      At Wix, we do everything in our power to provide the highest level of support and service.
       

      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible when describing the difficulties that you have experienced:
       

      1) Please provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.
      2) Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?
      3) Which component in the editor are you having trouble with, i.e. the text box?
       

      *Please make sure to include a screen shot, if possible.
       

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

      Ilia - Wix Support
    • julitapken

      Replied by julitapken 5 days ago

      The problem if any, is I am showing almost a 100 percent bounce rate on Google Analytics so I was just wanted a way to verify that I am set up correctly still. Could you check my account to ensure that my code is inserted correctly to my pages on my web site at julitapken.com? 

    • Or Wix Team

      Replied by Or 5 days ago

      Hi there,

       

      Your Google Analytics code seems to be inserted correctly for your domain. 

       

      The bounce rate represents the percentage of people who enter your site and leave after viewing only one page.

      Every website has a certain bounce rate which reflects the effectiveness of your homepage in leading visitors further into your site as well as the sources of your traffic and their relevancy etc.

      Please know that a high bounce rate does not mean that people are not accessing your site.


      If you find that you have a high bounce rate, we suggest that you examine factors such as the keywords being used to access your site, the navigation's usability and legibility etc.


      You can learn more about your site's bounce rate in our Wix blog post: Using Google Analytics for Your Wix Website.

      All the best, Or - Wix support team.
  • zanzanstudio

    Replied by zanzanstudio July 24, 2014

    Statistical Information

    Is there an existing application for me to see stats on number of visits my site receives?

    • Or Y Wix Team

      Replied by Or Y July 24, 2014

      Hello,

       

      I have merged your post with the relevant thread. Please read the Best Reply herein above, and let us know in case you have any questions.

      All the best, Or
  • alexlemoin9

    Replied by alexlemoin9 July 21, 2014

    Hello Wix team,  I already have the google analytics installed on my wix website. howeer I would like to implement display advertising features for google universal analytics but I am unable to do so because I do not have access to the HTML of the website.

     

    To implement Display Advertising features for Universal Analytics, insert the bold line into your existing tracking code between the 'create' and 'send' commands, as seen in this example:

    <script>
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
    ga('create', 'UA-XXXXXX-XX', 'example.com');
    ga('require', 'displayfeatures');
    ga('send', 'pageview');
    </script> 
     

    • Gat Wix Team

      Replied by Gat July 21, 2014

      Hi alexlemoin9,

      Thank you for contacting Wix support!

       
      You can try to add the code using the HTML app. For more information click here

      Please keep in mind that by adding external HTML code you are adding products and code that we have not tested or created in Wix, therefore we cannot answer any questions concerning the HTML iFrame/Embed App.

       

      If the HTML app isn't working, it may be a problem with the code. You can check if the code is correct by using this site.
       

      Please don't hesitate to contact us for any further assistance.

      Gat Wix Team.
  • robsolly

    Replied by robsolly July 21, 2014

    Hi I'd like to add this code to my website robsolly.com so my page is verified by google+ 

    Dear webmaster,

    I'd like you to link:
    http://www.robsolly.com

    to the Rob Solly Google+ page:
    https://plus.google.com/106201016416777984447

    Do this by adding a link to your website's homepage, as in:
    <a href="https://plus.google.com/106201016416777984447" rel="publisher">Google+</a>

    For more information, visit http://support.google.com/plus/?p=link_page_to_website&hl=en&authuser=0

    Can you please let me know how to do this?

    Thanks loads

    rob

    • Itamar Wix Team

      Replied by Itamar July 21, 2014

      Hi,

       

      Thank you for contacting us.

       

      Please note I added the code to your site. I saved the change but didn't publish.

       

      For detailed information and guidelines on adding meta tags to the head section of your site, please click here.

       
      Itamar, Wix team
  • tomphotographer

    Replied by tomphotographer July 20, 2014

    Hi Wix gang.

    I've just purchased a premium package and my site is almost ready to publish. I have a Google Tracking ID already but simply cannot see (despite searching for the last forty minutes ) how to add it to my site. I tried following the instructions on your help page "Site Statistics (Google Analytics)" but still am none the wiser.

    I followed your instructions:

    2. Sign into Wix.com and click My Account.
    3. From My Account, click Manage Premium and then click on the Domains tab.
    4. Next to your domain, click Manage.
    5. Under Domain Summary, next to the Google Analytics field, click Change.
    6. In the Google Analytics ID field, paste the code that your copied in Step 1.

    After signing in. I see no mention of "My Account" so I click on the nearest thing to it which is "Account settings" but this page doesn't display anything that I need.

    My tracking ID number is UA-3374040-1

    I hope you can help me as it is beginning to annoy me!  :)

    Thanks in advance for the help.

    Tom

    • tomphotographer

      Replied by tomphotographer July 20, 2014

      OK It's me again. Through luck, rather than through anything else, I finally managed to find (with the help of two colleagues) how to add the code. maybe you should put a well defined link to it instead to users having to search for ages.

    • dinamiso Wix Team

      Replied by dinamiso July 20, 2014

      Hi,

      I am sorry to hear you experienced difficulties to add Google Analytic ID code to your Wix site.

      Thank you for your feedback.

      Thank you,

      Dina.

       

  • studio meadow

    Replied by studio meadow July 15, 2014

    Hi Wix,

    Can you check if my google analytics have been added correctly? I see no updated data on goggle analytics at all...

    www.studiomeadow.com

    • Noa Wix Team

      Replied by Noa July 15, 2014

      Hi,

       

      I have looked into your site's source code, it seems that the code is there:

      Please note that it might take one week before you start seeing statistics in your google analytics account.

       

      If you encounter further difficulties, please let us know

       

      Noa - Wix Team
  • pakosmartha

    Replied by pakosmartha July 8, 2014

    hello wix team.

    I have upgradet account wix domain and i pasted the code from google analytics in the field to wix site. Now how can i see the data from google analytics?  

    thx

    • Léa Wix Team

      Replied by Léa July 8, 2014

      Hi Pakosmartha,

       

      Thank you for contacting us regarding this.

      I can see in your account that your Google Analytics's code has been correctly added.

      It appears on your source code:

       

       

      Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg Léa - L'Équipe Wix -
  • patriotictrends

    Replied by patriotictrends July 2, 2014

    I have an upgraded account and am wanting to add Google Analytics. When I click on "Domains", I do not see "manage" anything...only the options to purchase a domain name or to transfer a domain we already own. I already have a domain name an have transferred it. I can't get past this page or see anywhere else I can add the analytics code. Help me please? Thank you!

    • Eyal Wix Team

      Replied by Eyal July 2, 2014

      Hi patriotictrends,

       

      I checked your account and you don't have a domain connected to it yet. Perhaps you transferred the domain to another account? Please assist me by providing with the domain in question so that we can further assist you.


      We await your reply,

      Thank you,

       

      Eyal, Wix Customer Support Team
  • abdiallo

    Replied by abdiallo July 1, 2014

    I noticed I put the wrong code in Google Analytics, and switched it yesterday. The problem is I need site visitation from a few weeks ago. Can Google go back in time after I put the new code in and collect this data?

    • dinamiso Wix Team

      Replied by dinamiso July 1, 2014

      Hi,

      Unfortunately, it is not possible.

      If you placed the wrong code , Google has not detected information from your site.

      Dina-Wix Team.

    • abdiallo

      Replied by abdiallo July 1, 2014

      Is there any way Wix can provide basic info like site visits?

    • Ilia Wix Team

      Replied by Ilia July 1, 2014

      Hi,

      The Web-Stat app lets you observe your visitors, in real-time, as they interact with you see. To add the Web-Stat app, click here.


      You can contact Web-Stat, at any time, with questions or comments:
      Email: helpdesk@web-stat.com
      Website: http://www.web-stat.net/faq.htm

       

      For general information about adding apps from the Wix App Market, click here.

       

      Ilia - Wix Support

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