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Stats 437,764 topics posted 7,113 include Best Reply by Wix Team
Replies(257 replies total)
Replied by izakniemann 4 days ago
I have some questions:
I have one Premium/Combo account for $12.95 a month at WIX and one GoogleMailBoxMonthly account for $4.95 a month = $17.90. Why can't WIX take that money from my PayPal account?
When I go to Billing and Payments, I see WIX charge me $15.95 instead of the $12.95 for the package I have chosen, WHY are they trying to take more money from me?
Please correct the problem so I can continue my business relationship with WIX, I cannot afford to go offline or loose my email account.
Thank you very much,
Replied by sadiewasson 5 days ago
hi i would like to get upgrade my account... but all i get is a yearly amount. i would like monthly. how do i get a monthly rate and not a yearly? i would like to just purchase one month at a time. thank you
Replied by jostsouljah92 August 17, 2014
Hi Wix Team,
I have a question. Let’s say I want to connect a domain that I already have to Wix site and I also have a web hosting for example godaddy. I will have to upgrade right? If I upgrade and I choose the connect the domain premium plan will Wix Brand ads still be displayed on my site?
And would the bandwidth that I can get with the plan count towards my Wix site or will the bandwidth usage be getting used from my web host like for example godaddy? What I mean is, will it depend on how much bandwidth my web host is giving providing me to run the site or how much Wix is providing since it’s still connected to Wix?
Replied by mokwese August 13, 2014
I was wondering if someone can clarify for me, if i still get the vouchers when am paying monthly? I am thinking of subscribing for the VIP but paying monthly, will i still get the vouchers?
Replied by bet542 July 29, 2014
Oh no. I've noticed things are wonky on letterbug.me. It has been working beautifully for months but now it looks like it is trying to link to blurts.me by mistake. How can I correct that problem??
Replied by Nitzan July 29, 2014
Thank you for contacting Wix Support regarding this issue.
I checked your records on our end and I see that your site associated with your premium eCommerce plan is connected to a domain.
Please note that a premium upgrade is valid for one site only. If you wish apply premium features, such as connecting your own domain, to more than one site, you will need to purchase additional upgrades.
Note: It is possible to transfer a premium plan from one site to another within your Wix account. To learn more, click here.
You can find information about our plans here.
Please let us know should you require any further assistance.Have a great day! Nitzan - Wix Support Team