- Back to Search Results
Stats 437,545 topics posted 7,113 include Best Reply by Wix Team
By Wix KnowledgeBase March 13, 2012
Locked by moderator
Main Category : Premium Plans
Sub Category : Remove Wix Ads
Ticket # : 577615736
Ticket Status : Closed - best reply
Replies(25 replies total)
Replied by jules933 May 19, 2014
My Website www.fortress1st.com still has the Created With Wix.com at the bottom of each page. I purchased the premium unlimited package which stated Wix advertising is removed. Please remove it ASAP or I may start charging:-)
Replied by victoriatsekidou May 4, 2014
I have had a premium package for few years and after swoping to a new website the wix adds appeared. I am still paying as always so please remove them.
Replied by lanasekhmet April 14, 2014
If our company purchases the unlimited pkg $12.42 can we remove the wix from the name and have it read as ZZTransport.com.au. We are getting signage done and I need to confirm the web address asap.
Your assistant is greatly appreciated :)
Replied by laurentjaspers1 March 30, 2014
I subscribed to the premium account 'COMBO' yesterday because i did not want ads appearing on my website, At it states on the account features the Combo account is shown with the feature 'Remove Wix Ads'
However, when the site loads on a slighly slower connection, for example on a mobile phone below, the WIX ads do very clearly still show up, more than long enough to read. I find this in the source code of the page too, reading "ShowWixWhileLoading"
This is very clearly a wix advertisement, and I have the right to see my website without this, as I have payed $100 for this to be removed. I hope this is a technical error that can be solved asap, if not I believe i have the right to demand my money back.
Replied by edwrdsrt January 27, 2014
i have upgrade to the monthly UNLIMITED package days ago but i am getting a sub-domain name(with WIX). Can you fix this please as your UNLIMITED package says it does remove any ads and anyone can connect their own domain.
Replied by cetinkolseda January 18, 2014
Although I have taken the premium package ads are still not getting up. even manage the site at the image on the left side of my home page at the top of a small premium writes with purple color. but do not remove the ads. please help.
Replied by hoursofsalvationchur January 3, 2014
i purchased a premium plan and yet i still have wix on my domain, even while you specified on the premium package that the payment is including domain name without wix. please how do we go about it
Replied by SeanMaltesePatterson November 21, 2013
I upgraded and still have this lame
"© 2023 by Name of Template. Proudly created with Wix.com".
I thought upgrading removes all this stuff. Very uncool,very disappointing, and very misleading. I've made other websites with your company before and didn't have this problem. This needs to be corrected
Replied by Leah February 16, 2013
I apologize for the inconvenience. I understand that you are not referring to the site 'woodfield' but to a different site? If so, to which site are you referring to?
Please note that the first message was regarding ads on the live premium site when accessed through Google, and hence this confusion arose.Sincerely, Leah Wix Support