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Stats 437,466 topics posted 7,113 include Best Reply by Wix Team
By Wix KnowledgeBase March 13, 2012
Locked by moderator
Main Category : Premium Plans
Sub Category : Other
Ticket # : 863428648
Ticket Status : Closed - best reply
Replies(66 replies total)
Replied by asatopcleaning 3 days agoI WNAT TO KNOW WHAT WILL HAPPEN WITH MY SITE ?
If i cancel the payed, the packet, what will happen with my site, with my work? All will be cancel or i will can acces with this domain asatopcleaning.wix.com/asatopcleaning? Or what will happen. I wait one answer thank you
Replied by sacredbirthsrq August 7, 2014
I chose to utilize the e-commerce option for one of my domains, after an existing upgrade to a premium site. Do I have to continue to pay for both the premium plan, as well as the e-commerce upgrade?
Thank you in advance for your response.
Replied by jaimeasilvag July 18, 2014
I have the monthly premium plan and in the question above says that your website will go back to a free domain if you cancel your subscription but I have already paid for a 2 years domain for fundacionluzycolor.com, so if it goes back to www.wix.com/abcjs what happens to my domain?
Replied by kakabanga July 5, 2014
I just purchased a premium plan for my site and linked it to a new domain (africaglobalgroup.org) after it refused to reconnect me to my other domain (africaglobalgroup.com), and wanted to manage the settings so that it didn't autorenew my premium plan at the end of the year. According to the instructions on the Support pages it says you should cancel the premium plan, and the premium plan won't be autorenewed in the coming year - a feature that can be toggled with - but after I cancelled the premium plan the system cancelled the existing one instead of not simply cancelling future payments, which is all I wanted to do. I would like to get my site back up, and I need your assistance as soon as possible.
Replied by tallybear June 30, 2014if i downgrade will i lose all information
If i downgrade will i lose all information on my existing site if cancelled and will i have to start from scratch.
Replied by mettamlandrockwedd June 7, 2014
Hi, I just purchased a premium upgrade and then cancelled the next payment a year from now immediately -- the site is saying it s no longer premium but I have paid for a year? Or will this be refunded as within an hour of setting up?
Do I need to resubmit my payment??
Replied by woojinda May 21, 2014
Hi i have made payment for the upgrade. However, i only want to try this upgrade for a month. Anyway to stop next month and the following months billing? I would like to go back to the free version after this month. Tks.
Replied by gvdinfo May 19, 2014
Hi, I have an e-commerce account, however, I´m not selling my products anymore. I purchased a domain though, so my question is: If I downgrade from e-commerce to the free website and keep my domain, are all the free adds still going to show up on my website? or what will be the difference between someone who purchased a domain, and someone who only has a free website with you?