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wix Wix Team

In order to receive the vouchers, you will need to upgrade to one of the following Yearly plans: Combo, Unlimited or eCommerce. Please make sure that you have, indeed, purchased one of these plans.

To find your vouchers: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Vouchers.


Note: The vouchers are a one-time gift that come with your first year of purchase.

Note: Your free domain voucher will appear as soon as you purchase a plan that includes this promotion. However your Facebook Ads and Google Adwords vouchers will only appear in the Vouchers section after 48 hours.

For more information on the Wix vouchers, click here .

Replies(206 replies total)

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  • filipkovacic

    Replied by filipkovacic June 6, 2014

    Hello guys,
    I have claimed my facebook voucher but can't find the google one. Could you please assist me?!

    • Marina Wix Team

      Replied by Marina June 6, 2014

      Hi Filip,

      The Google vouchers was not appearing under your Vouchers tab due to the fact that it had expired in late April 2014. We've allocated a new valid voucher for you.

      The voucher will be available within 48 hours. Please make sure to use it before the expiration date.


      Please feel free to contact us again if you require any additional assistance!

  • ad2633

    Replied by ad2633 June 6, 2014


    We didn't find our vouchers for Google, nor Facebook, nor the domain name in our account. Can you please check? Thanks.

    • Marina Wix Team

      Replied by Marina June 6, 2014


      The reason you were unable to view these vouchers is due to the fact that they have expired in 2013. We've now allocated new valid vouchers for you. Please go to 'My Account' --> 'Manage Premium' --> click the 'Vouchers' tab to view the vouchers. 


      Please note that your Facebook Ads and Google Adwords vouchers will only appear in the Vouchers tab after 48 hours. You can find the terms of use also here.

      For step by step instructions click here .

      For the Wix Premium Learning Center, click here.

  • Eco-Cashmere

    Replied by Eco-Cashmere June 5, 2014

    Hey guys,

    I prepaid a year premium subscription in March this year, only have the Facebook voucher available. Google vouchers are not listed in the voucher section.

    Thanks for your help,

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support June 5, 2014


      I've allocated new google vouchers for you,  you can now find them in the vouchers tab.

      I apologize for the inconvenience, Let us know if you require any further assistance. 

      Dror - Wix Team
  • teurmug

    Replied by teurmug June 5, 2014

    I bought the yearly Unlimited package on March 17 and when i check my vouchers i only see Bing and Facebook. I would like to receive a Google voucher too as said in the package i purchased and since in the coupons page it says "- In order to activate this offer, you need to enter the promotional code through the Billing tab in your account before Dec 31, 2014. " saying that they are expired is not a good enough answer

    • rony Wix Team

      Replied by rony June 5, 2014


      We have renewed the voucher for you.

      You can find the vouchers under My Sites > click the user panel on the top right of the page > click Vouchers.


      Rony WixTeam
    • teurmug

      Replied by teurmug June 5, 2014

      There is still no Google voucher

    • Elia Wix Team

      Replied by Elia June 5, 2014


      May we ask you to try checking your vouchers tab again?

      Elia - Wix Support
    • teurmug

      Replied by teurmug June 6, 2014

      Thanks, now it's there, or better "Your voucher will be available in 26 hour(s) and 57 minutes"

    • Daniel M Wix Team

      Replied by Daniel M June 7, 2014

      Great :)

      Should you have any further issues, please don't hesitate to contact us.

      - Daniel M, Wix team.
  • esupple

    Replied by esupple June 3, 2014

    Hello, I upgraded in February this year (4 months ago). I can only see my Facebook voucher now, not the Google Ad's voucher. I did see it there before when I first signed up, but for some reason its not there and it's only been 4 months - due date was for 6 months.

    I really need an answer ASAP as I was hoping to use it next week in line with a promotion.



    • Mascha Wix Team

      Replied by Mascha June 3, 2014

      Hi Elke,


      Unfortunately your Google Adwords voucher expired in April 30.



      Mascha, Support-Team Wix
    • esupple

      Replied by esupple June 5, 2014

      Why did it expire on April 30 (so just 2.5 months valid, as I joined the Unlimited Plan on 15th February)? It says on you're website that it needs to be used before Dec 31 2014. I hadn't activated it yet so why did it expire?


    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support June 5, 2014


      I've renewed the vouchers, which you can now find again in your Vouchers tab in the My Account page. 


      Let us know if you have any questions, 


      Dror - Wix Team
    • esupple

      Replied by esupple June 5, 2014

      Thankyou! Dror

    • Rapido Wix Team

      Replied by Rapido June 8, 2014

      Cheers! Enjoy your Wix :)

  • mwalid

    Replied by mwalid May 31, 2014


    in my account it says contact customer service 

    package no 0779b99


    plz assist

    • Ritti Wix Team

      Replied by Ritti June 1, 2014


      Please refer to this ticket, as you have already posted a question in regard to this issue.

      Best, Ritti
  • cdan-10

    Replied by cdan-10 May 30, 2014

    Hi! I upgraded to a premium account in October 2013 but I don't have the free domain voucher in my vouchers' list in order to use it now. Waiting for a reply...THX

    • Helle Wix Team

      Replied by Helle May 31, 2014

      Hi cdan-10,


      I can see that your voucher was valid until 07. December 2013.

      So unfortunatly it is not longer valid.


      Please let us know if you have any additional questions.

      Have a good day,

      Helle, Support-Team Wix
  • tachstudio

    Replied by tachstudio May 29, 2014

    I didn't receive the Google adwords and facebook voucher. I have a Yearly Premium package.

    • Or Y Wix Team

      Replied by Or Y May 29, 2014

      Your vouchers have are valid until December 31st, 2014.

      I have allocated you new vouchers in case these ones are invalid and they are now available under My Account > Vouchers.


      Please let us know in case you need further help.

      All the best, Or
  • frameworksmg

    Replied by frameworksmg May 28, 2014

    I received the Facebook & Bing voucher however I didn't receive the Google adwords voucher. I have a Yearly Premium package?

    • Nati Wix Team

      Replied by Nati May 28, 2014

      Hi frameworksmg,


      I have allocated a new Google Adwards voucher for you.


      To redeem your vouchers, please go to My Account > under Manage Premium click on Vouchers.


      Please be informed that promotional coupon codes must be applied to a new Google AdWords advertiser’s account within 14 days of the creation of the account.


      To qualify for the promotional credit you must accrue advertising charges in the amount of $25 within 31 days of entering your promotional code. For example, if you enter the code on October 1, 2013 you'll have until November 1, 2013 to accrue advertising charges in the amount of $25. In all circumstances, you must enter your promotional code before December 31, 2013 in order to activate this offer.


      For Terms of Use please follow this link.


      Please let us know if you need any further help.

      Best Regards, Nati - Wix Support Team
  • rita2d35

    Replied by rita2d35 May 25, 2014

    I tried to redeem a voucher for google ads and is not working even after upgrading.  Please help

    • dinamiso Wix Team

      Replied by dinamiso May 25, 2014


      Please keep in mind: You are eligible for promotional credit if you are new to AdWords and have an AdWords account which is less than 14 days old at the time you enter your promotional code.

      You can find all the terms of use in this link.

      Dina-Wix Team.


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