Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team
The one year free domain voucher comes as a promotional gift with a yearly plan for Combo, Unlimited or eCommerce. 
 
If you currently have a monthly plan, you will need to upgrade to one of the plans listed above in order to receive the free domain voucher. 

Replies(89 replies total)

Show my replies first
  • rrrandom2020

    Replied by rrrandom2020 February 7, 2013

    Right the monthly connect package is showing a tick for own domain!!!!! it says nothing about having to have a yearly package for your false ad to be true!!!!!!

    I signed up to the monthly as it said I would be able to connect my domain. Please tell me asap if this is not the case and your ad is in fact lying? So I can cancel my card payment and find another site

  • dinamiso Wix Team

    Replied by dinamiso February 6, 2013

    Hi spanishwithrachelgue,

    I checked your Wix account and I saw you free one year domain voucher was redeemed for the domain: spanishwithrachel.co.uk

    I saw you have been billed for your 2 year domain: 13.95 USD and (20%) vat : 2.79 USD  as the full price is for two years domain is: $27.90

     

    You can view your package and domain invoices and all of the transactions related to your account at anytime.

    To view your invoice:

    1. Sign into Wix.com.
    2. Click My Account.
    3. Under My Account, next to Manage Account, click Billing and Payment.
    4. From Billing and Payment, next to your package, click Manage.
    5. Next to Invoices, click View.
    6. Click an invoice from the list to view it.

    Your invoice opens in a new browser window/tab.

     

    Thank you,

    Dina.

  • spanishwithrachelgue

    Replied by spanishwithrachelgue February 6, 2013

    Hi, I've bought an upgrade to a yearly savings plan and the payment for the ".CO.UK domain 2 years payment 1 year free" domain will not process even though I used the same payment details for the yearly plan. Please help.

    Rachel

  • Eileen Wix Team

    Replied by Eileen January 19, 2013

    Hey southgc67

    The one year free domain voucher comes as a promotional gift with a yearly package for the Combo, Unlimited or eCommerce- you can see it in the premium upgrade page where it specifies features for every plan.

    If you upgrade now to the Unlimited yearly package, you can use coupon StaffDiscount177221          
    to get a $50 discount.

    Ayal

    Wix Team.

    Eileen, Wix Team.
  • southgc67

    Replied by southgc67 January 19, 2013

    Where does it say that? You guys already charged me for two months! I was waiting to get my things in order now that my second payment was made I tried using my  "free domain" you want me to upgrade again! How do I cancel and get my money back please? This is such kak!

  • Eileen Wix Team

    Replied by Eileen January 19, 2013

    Hey landdbotts

    Please note: your 1 Year Free Domain voucher expired on October 07, 2012.

    Ayal

    Wix Team.

    Eileen, Wix Team.
  • landdbotts

    Replied by landdbotts January 19, 2013

    Hi,

    I purchased the premium yearly package and it said I would get a free domain, I do not see the voucher for it, can someone please help me?

     

    Thank you :)  

  • Michael

    Replied by Michael January 12, 2013

     

    You can upgrade via here.

     

    Please note that the domain voucher you'll receive with the yearly upgrade will not cover the price of the domain you already purchased from Wix, but will enable you to get a new unregistered one.

     

    -- Michael - Wix Team
  • starimagesalon

    Replied by starimagesalon January 11, 2013

    I just bought a domain and I would like to upgrade to a yearly package to get the free domain.Can tech support please help me fix it?

  • Danna Wix Team

    Replied by Danna December 13, 2012

    hmexpim,

     

    Thank you for your feedback! 

    We document and learn from every feature request and bug brought to our attention. 

     

    Please feel free to contact us for any future assistance!

     

    Danna- Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply