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Stats 419,529 topics posted 7,114 include Best Reply by Wix Team
Replies(89 replies total)
Replied by rrrandom2020 February 7, 2013
Right the monthly connect package is showing a tick for own domain!!!!! it says nothing about having to have a yearly package for your false ad to be true!!!!!!
I signed up to the monthly as it said I would be able to connect my domain. Please tell me asap if this is not the case and your ad is in fact lying? So I can cancel my card payment and find another site
Replied by dinamiso February 6, 2013
I checked your Wix account and I saw you free one year domain voucher was redeemed for the domain: spanishwithrachel.co.uk
I saw you have been billed for your 2 year domain: 13.95 USD and (20%) vat : 2.79 USD as the full price is for two years domain is: $27.90
You can view your package and domain invoices and all of the transactions related to your account at anytime.
To view your invoice:
1. Sign into Wix.com.
2. Click My Account.
3. Under My Account, next to Manage Account, click Billing and Payment.
4. From Billing and Payment, next to your package, click Manage.
5. Next to Invoices, click View.
6. Click an invoice from the list to view it.
Your invoice opens in a new browser window/tab.
Replied by spanishwithrachelgue February 6, 2013
Hi, I've bought an upgrade to a yearly savings plan and the payment for the ".CO.UK domain 2 years payment 1 year free" domain will not process even though I used the same payment details for the yearly plan. Please help.
Replied by Eileen January 19, 2013
The one year free domain voucher comes as a promotional gift with a yearly package for the Combo, Unlimited or eCommerce- you can see it in the premium upgrade page where it specifies features for every plan.
If you upgrade now to the Unlimited yearly package, you can use coupon StaffDiscount177221
to get a $50 discount.
Wix Team.Eileen, Wix Team.
Replied by southgc67 January 19, 2013
Where does it say that? You guys already charged me for two months! I was waiting to get my things in order now that my second payment was made I tried using my "free domain" you want me to upgrade again! How do I cancel and get my money back please? This is such kak!