Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
Nicole Wix Team Wix Team

If you have purchased a Yearly Wix premium plan (Combo, Unlimited, or eCommerce), you are eligible to receive a free domain name for one year.

 

To claim your domain voucher: Sign in to your Wix account > from the top menu, click Subscriptions > under Manage Premium, click Vouchers > under Free Domain, click Get Your 1 Year Free Domains.

On the following page, enter the domain name in the search box > click Search to see if the domain is available > if the domain is available, click Get It > follow the steps provided to register your domain.

 

When you reach the Purchase screen, make sure that the box next to Use my free 1 Year Domain gift is checked.

 

For more information on purchasing a domain, click here.

Thanks, Nicole,

Replies(303 replies total)

Show my replies first
  • chloemercer

    Replied by chloemercer July 19, 2014

    Thank you **

     

    • Eyal Wix Team

      Replied by Eyal July 19, 2014

      Hi chloemercer,

       

      We are glad that we were able to help you! :) 

       

      If there is anything else we can do for you, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • lsysophie

    Replied by lsysophie July 18, 2014

    Hi saw the box of 1-year domain voucher, but it's not clickable (can't be checked),  May I ask what exactly I went wrong?

    • Or Wix Team

      Replied by Or July 18, 2014

      Hi,

       

      Please clear your browser's cache and try again. You can find step by step instructions here.
       

      If that doesn't work, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

       

      All the best, Or - Wix support team.
  • seerjones

    Replied by seerjones June 20, 2014

    this is ridiculous .. how do i get my free domain ? 

    i have not used it at all 

    • Or Wix Team

      Replied by Or June 20, 2014

      Hi,

       

      The free domain voucher is valid for 2 months.

      Please note that your free domain voucher has expired, as it was valid until June 17, 2014.

      All the best, Or - Wix support team.
  • naturalenhancement

    Replied by naturalenhancement June 11, 2014

    free domain

    I purchased a domain and then upgraded my account to the combo. How do I get the free year for domain versus paying the 14.95?

    • Ellie Wix Team

      Replied by Ellie June 12, 2014

      Hi naturalenhancement,

       

      Thank you for your question. I have merged your post to a relevant thread. Please follow the instructions provided in the best reply above you learn how to claim your free domain for a year.

       

      Keep in mind that there are no refunds, or option to make changes to a domain once it has been purchased.

       

      All the best, Ellie
  • freddiequezada

    Replied by freddiequezada June 11, 2014

    How to claim my Free Domain?

    I have purchased the eCommerce account for a yearly plan and it seems that my voucher has expired since I made the purchase in April. Can you please renew it for me?

    Freddie

    • Ellie Wix Team

      Replied by Ellie June 12, 2014

      Hi Freddie,

       

       Please try again to follow the instructions provided in the best reply above as I have resolved this matter for your.

      Feel free to contact us again should you have any other questions.

      All the best, Ellie
  • mhbeautyej

    Replied by mhbeautyej June 11, 2014

    Purchasing a package from Wix

    Hello,

    I was attempting to purchase the yearly payment for the Wix site which includes a free domain name. How do I know what my domain name will be when my website is published as I didn't see any information to show the name.  Does this happen at a later stage?

    Regards,

    Emily

  • daveycreations

    Replied by daveycreations June 8, 2014

    It didnt seem to give me the option to have the free voucher so not sure what happened as bought the premium package earlier in the day and then have just bought the domain name from your site. Sorry but would really appreciate you sorting this out for me

    • Or Y Wix Team

      Replied by Or Y June 8, 2014

      Please note,

      The free domain promotion is only given to yearly Premium packages, whereas you have a monthly one.

       

      To upgrade, go to My Sites -> click on Upgrade next to the relevant site and upgrade to the yearly agreement of the same plan.

      For general billing information please click here.

      All the best, Or
  • daveycreations

    Replied by daveycreations June 8, 2014

    Can you please check my account as I think I was eligible for a free domain name but have actually purchased one in error. How do I fix this please

  • chloemercer

    Replied by chloemercer May 29, 2014

    Domain name voucher

    Hello,

     

    I've upgraded my site* how do i use the domaine name voucher? thanks,

     

    Chloe*

    • Bender Wix Team

      Replied by Bender May 29, 2014

      Hello!

       

      I have merged your question to the relevant thread. Please refer to the best reply on the top of this page to find the answer.

      Thanks!

  • laurakrporter

    Replied by laurakrporter May 29, 2014

    I want to upgrade but I have already paid for my domain name

    I bought my domain name from wix a couple of months ago, but I have not yet published my site. I then decided that I want to upgrade for when I do publish it (later today) and the combo package comes with a free domain name. Am I able to get the domain name I already paid for refunded/taken off of the total amount for a year subscription to the combo package? 

     

    Thanks

    • Maya Wix Team

      Replied by Maya May 29, 2014

      Hi laurakrporter,

      Thank you for contacting WIx, we are happy to help!

      Unfortunately it is not possible to use the voucher for a domain that is already registered.

      I suggest you to use the voucher for a similar domain, maybe with another extention, to increase your visibility on the web.

      Please read the best reply above for instructions on how to redeem your voucher.

       

      Thanks,

       

      Maya Support-Team Wix

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply