Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 10GB with unlimited bandwidth. This plan also entitles you to receive premium support!
For more information and to purchase this plan, click here.

Purchase the yearly Unlimited plan and receive this coupon!

For the Wix Premium Learning Center, click here.

Replies(53 replies total)

Show my replies first
  • NP

    Replied by NP June 17, 2014

    Discount Subscription Packages.

    I purchased a premium Unlimited package with WiX on offer at 50% a few weeks ago but regrettably cancelled the package as I was away. I would like to use the WIX for my portfolio site when will WiX offer this discount again? so that I can transfer my domain.

    Thanks

    • Carla WixTeam Wix Team

      Replied by Carla WixTeam June 17, 2014

      Hello,

       

      You can check the best reply of this topic for a promotional coupon to upgrade your site to an Unlimited package.

      Unfortunately we don't have any other current promotions for this package, and can't precise a date for when we will have another promotion offering 50% discount for this package.

       

      Best Regards,

      Carla
  • ar626

    Replied by ar626 April 2, 2014

    How many visitors at any given time

    Is there a limit to how many visitors your servers can handle at any given time on a single website using the "unlimited bandwidth plan". 

    • Barrios Wix Team

      Replied by Barrios April 2, 2014

      Hi,

       

      Please note that you can store up to 10GB with unlimited bandwidth, this will support high volumes of traffic. 

      For more information please see What is the Wix "Unlimited" plan? 

       

      Let us know how it went and we are here should you require further assistance.

       

      Many thanks, Barrios
  • larz95

    Replied by larz95 June 10, 2013

    I purchased unlimited 12 month subscription but I am unable to get get premium access rights while editing.  Why??

    • Rapido Wix Team

      Replied by Rapido June 10, 2013

      What appears to be missing from your editor?

    • larz95

      Replied by larz95 June 10, 2013

      There is no access to premium reserved fonts under texty app.  I have to upgrade the app to get access.  Also I notice under my account settings that it appears a link that says "upgrade you site".  which tells me I have no premium access rights to the site at all.

    • Nat

      Replied by Nat June 10, 2013

      3rd party apps premiums are purchased separately than the Wix website premium package.

      As for your website, I can see you have purchased two premium packages for both of your websites.

      Please don't hesitate to contact us again. Nat
  • whome42

    Replied by whome42 March 28, 2013

    Hi Ayal,

     

    Thank you very much for the reply. :D (and sorry for my delay, I've been sick with a head cold).

    That makes it very clear, and sounds good. :)

    I have a few things to take care of over the next week, then I'll upgrade. :)

    Thank you and thanks to Wix!

    • Michael

      Replied by Michael March 28, 2013

      Great :)

       

      Let us know if there is something else we can assist you with.

      -- Michael - Wix Team
  • Eileen Wix Team

    Replied by Eileen March 22, 2013

    Hey Paul

    Wix doesn't sell more bandwidth or storage. They are included in our packages.
    Please note: The unlimited bandwidth and storage options are meant for very high traffic sites that include a high usage of media assets. Most users will not cross the bandwidth and storage limitations.
    We will warn you if you if you are getting close to the storage and bandwidth limitations and you can rest assured that we won't disrupt your Premium status if you need to upgrade beyond the limit. We plan to incorporate the capability to check the size of your site in the near future.

    With the HTML App you can test and add your own HTML code to your Wix site.

    For more information check out the tutorial below, or you can click here.

    You can now connect two domain names (URLs) to one Wix site through the Wix domain manager. 

    In order to do so you will need to follow these steps:

    Step 1: Decide which domain address is your primary one (www.domain.com).  The other domain address (www.domain2.com) will be your secondary.

    Step 2: Connect your primary domain to Wix.
    For instructions on connecting your domain to Wix, please follow this link.
    If you have a Wix Domain please follow the instructions here.

    Step 3: Once you have connected your primary domain to your Wix site, go to My Account, next to Manage Premium, click Domains > select your secondary domain from the list > Basic .
    Next to ‘Wix Site’ click on ‘Change’.

    In the pop-up window select ‘To another domain name’, select your primary domain from the drop down menu and click on ‘Save’.

    Your domain name is now redirected ! You will be able to see this under the Domain Summary.

    Note: If your primary domain name is not connected to Wix correctly, the redirection will not work.
    You will receive an error message. In this case, please make sure to follow the instructions in step 2.

    For more information, click here or watch the video below:

    Ayal

    Wix Team.

     

    Eileen, Wix Team.
  • whome42

    Replied by whome42 March 22, 2013

    Hello, :)

     

    I have a couple questions before I decide to upgrade to the Unlimited plan.

    1. Can the storage be upgraded, and if so, how much would it cost?

    2. Can I use 3rd party app's such as Wordpress, or only your own app's?

    3. If I have 2 or more domains, such as .com & .com.au, or domian1.com & domain2.com, can I point them to the same site?

    Thanks in advance. :)

    Paul.

  • Danna Wix Team

    Replied by Danna March 16, 2013

    chatterboxtours,

     

    Each Premium plan can be assigned to one Wix site. With each plan, you may connect up to 3 domain names to one website. If you purchase a yearly Unlimited package, you will receive a one-year-free domain voucher. 

    You can find more information about this sale here.

     

    If you wish to purchase any additional domains from Wix, our current domain prices are:

     

    One Year: $14.95
    Two Years: $27.90
    Three Years: $38.85

    Please note that these prices do not apply to .biz domains.

     

    For more information about purchasing Wix domains, click here.

     

    I hope this answers your question! If you need any further assistance, please don't hesitate to contact us again!

     

    Danna- Wix Team
  • chatterboxtours

    Replied by chatterboxtours March 16, 2013

    if i got the unlimited plan how many domains will i have?? if isn't how much will i pay for an extra domain..sorry for my bad english..

    thank u

  • chatterboxtours

    Replied by chatterboxtours March 16, 2013

    how many domains may i have with the unlimited plan

  • Michal

    Replied by Michal March 2, 2013

    Hi chappotinv,

     

    The one year free domain doesn't grant a free domain extension for an already purchased domain. It allows you to redeem a different domain for free. 

    I can see your free domain voucher has expired. 

    You can see the rest of your vouchers and their expiry dates by going to Wix.com > My Account > Vouchers.

     

    Thank you for your understanding in this regard.

    Michal - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply