Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

After the first free year you will have to renew your domain and purchase it.

If you purchase a domain from Wix, you can see the prices here:

One Year: $14.95
Two Years:$27.90
Three Years: $38.85

If you purchase a domain from another domain hosting company, please check with them.

For more information about our current promotions, click here.

 

Replies (49 replies total)

Show my replies first
  • kentuckychick

    Replied by kentuckychick April 8, 2014

    I intend to purchase my domain name from GoDaddy since I can purchase it for a five year period.  Is there any problem using that domain name with Wix?  If I can use it, is there a waiting period before I can transfer it from GoDaddy to Wix?

    • Dana Wix Team

      Replied by Dana April 8, 2014

      Hi!

       

      What you could do, is to maintain your existing domain subscription and simply have it point to your Wix site! This means that you'll continue to pay GoDaddy for the domain hosting and they'll control your domain records, but the domain will be directing your viewers to your Wix site.

       

      Once you are done creating your Wix document, you may connect your own domain (for example www.mydomain.com). You will need to purchase a domain and upgrade your site to one of our Premium packages that allows for this service.

       

      You'll find all the details regarding the different Premium packages and what services they offer here.


      If you purchased a domain from a different domain hosting company, you can connect it to your Wix site by following the instructions here.


      In order to complete the process ask your hosting company (GoDaddy) to point your domain to the Wix server using the following cnames: ns1.wix.com & ns2.wix.com.

       

      Note that once they have made the changes, the domain can take 72 hours to fully propagate.

       

      I hope this helps! Please feel free to contact us again for any future assistance!

       

      Thanks, Dana- Wix Team
  • zsuzsannalaszlo

    Replied by zsuzsannalaszlo April 3, 2014

    Why is my package so expensive. I pay 99 dollars per year. What do I get for it?

    • Dana Wix Team

      Replied by Dana April 4, 2014

      Hi,

       

      Your Combo plan enables your to connect your domain name to Wix, and removes the Wix advertisements from your Wix site.

       

      Please let us know if you need any further assistance!

       

       

      Thanks, Dana- Wix Team
  • charliecox63

    Replied by charliecox63 November 5, 2013

    I need to speak to a live tech person about building my site and the cost.

    • Dana Wix Team

      Replied by Dana November 5, 2013

      We're here to help! Wix phone support can be scheduled by clicking here. Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

       

      We'll be more than happy to assist you here in the forum as well! Feel free to specify how we can assist you further.

       

      Thanks, Dana- Wix Team
  • steveplcs

    Replied by steveplcs October 10, 2013

    After the first year can i buy the domain from another company or will wix hold the domain. I remind you that I have 2 premium packages with wix alreasdy and Im thinking about the third one

     

    • steveplcs

      Replied by steveplcs October 10, 2013

      Hewllo Wix Im in a Hurry! I need to get the site up and runnig please respond

    • steveplcs

      Replied by steveplcs October 10, 2013

      please respond

       

    • dinamiso Wix Team

      Replied by dinamiso October 10, 2013

      Hi,

      You can transfer your domain to other host.
      If you have purchased a Wix domain, but have decided to transfer it away from Wix, you can do so easily by following the instructions here.

       

      Important note: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.

       

       

      Dina-Wix Team.

    • steveplcs

      Replied by steveplcs October 10, 2013

      Thanks beautiful

       

    • steveplcs

      Replied by steveplcs October 10, 2013

      its the free domain does that matter?

    • steveplcs

      Replied by steveplcs October 10, 2013

      the one that comes with the voucher

       

    • Eileen Wix Team

      Replied by Eileen October 10, 2013

      Hey steveplcs

      Yes- you can transfer the free domain per Dinamiso's instructions.

      Eileen, Wix Team.
  • stevepettinger

    Replied by stevepettinger June 27, 2013

    Sorry if this is covered elsewhere...

    I am looking for a really simple summary of ALL of the costs over the first two years of use.

    (Example would be a new band website)

    Can you advise?

    Thanks,

    Steve

    • ilan-t Wix Team

      Replied by ilan-t June 27, 2013

      Hi Steve,

       

      It really depends on the package you choose and if you choose monthly of yearly billing you can review our packages and prices  here.

       

      Best regards

       

  • moaienergy

    Replied by moaienergy May 18, 2013

    426/2 Tapora Street Auckland 1010 New Zealand

    Phone security Mobile +64 27 2813963

    Ticket number No 881034002

    moaipowerhouse.com 

    I would like the unlimited package deal for one year on the moaipowerhouse.com website and will try and link it up. I forgot how to do things and have not used my website in Business yet.

    Thanks

    John Wanoa

    • Michael

      Replied by Michael May 18, 2013

      Hi John,

       

      I noticed that you have posted multiple questions on the forum. To receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.

      This will speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

       

       

      I see there is a new response in the original topic.

      Please continue the correspondence there.

       

      Thank you

      -- Michael - Wix Team
  • chongmunnyee

    Replied by chongmunnyee May 8, 2013

    Hi wix team,

     

     As your package says that Wix will be offering 18% discount and more with the yearly agreements. I wanted to ask if I were to pay for two years straight, is there any further discounts? That is if I were to purchase the Unlimited package.

     

    Please get back to me soon. Thank you very much!

    • Uma Wix Team

      Replied by Uma May 8, 2013

      It is unfortunately not possible to purchase a premium package for more than a year at a time. Our packages are available in a monthly and yearly agreement with a recurring payment based on the plan you choose. 

      The promotional price applies only with the first time purchase.

      Click here to learn more about our promotions.

    • chongmunnyee

      Replied by chongmunnyee May 8, 2013

      Thanks! By the way for the yearly discounts, does this mean that on the 2nd year, I can enjoy the 18% discounts or otherwise?

    • Sammi - Wix Billing Team

      Replied by Sammi - Wix Billing Team May 8, 2013

      Yes, yearly packages offer a savings compared to the monthly options, so you can continue to benefit from the cheaper price when you elect for an annual premium and it will continue to renew at the same low rate. If you use a coupon to purchase your premium package, then your package will renew at the regular rate. 

    • chongmunnyee

      Replied by chongmunnyee May 9, 2013

      Thank you so much for the information. Appreciate much!! 

    • Sammi - Wix Billing Team

      Replied by Sammi - Wix Billing Team May 9, 2013

      You are most welcome! It's our pleasure to help!

       

  • Uma Wix Team

    Replied by Uma February 12, 2013

    @ kpmventilation,

    Thank you for your feedback. Unfortunately it is not possible. Domain and package purchases are separate and you will need a valid premium package to connect your domain name to your wix site.

  • kpmventilation

    Replied by kpmventilation February 11, 2013

    14.95 for a WHOLE year is ridiculous.

    And then you will charge me another monthly fee to get rid of the advertisements yes? 

    If we purchase a domain with you, we should automatically be upgraded to premium for free. 

  • Michal

    Replied by Michal January 19, 2013

    Hi garudanasulsel,

     

    You can connect up to three domains to the same upgraded Wix site.

    If you want to connect your domain to a different Wix site, you will need to upgrade that site to Premium, too. 

     

    Thanks,

     

    Michal - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply