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Nicole Wix Team Wix Team

The "Manage Premium" button was removed. Instead, you will see in the "My Account" tab a bar with all the options you have in the "Manage Premium" section.

 

Thanks, Nicole,

Replies(14 replies total)

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  • Anat Wix Team

    Replied by Anat December 26, 2012

    Hi BillRickert,

     

    I am able to see your "manage premium" screen on my end. It is possible that you are experiencing a local problem.

    please try to clear your browser's cache and see if that solves the problem. You can find step by step instructions here .

    Also try using different browsers and see if the problem persists.

    If you need any further assistance please let us know.

    Thanks,

    Anat - Wix Team
  • BillRickert

    Replied by BillRickert December 26, 2012

    Can't access the Premium "manage my site."  On both "My Account" and "Premium" I get blank white screen.

  • Adam F Wix Team

    Replied by Adam F November 10, 2012

    @caseymasonry,

     

    Please note that the account from which you have posted to this thread is an empty account.

    You will have to create a site and only then will you be able to upgrade.

     

  • caseymasonry

    Replied by caseymasonry November 10, 2012

  • caseymasonry

    Replied by caseymasonry November 10, 2012

    I'm having the same problem trying to sign up for a premium account. It's just a big grey bar in the middle of the page, with no buttons to click on. I tried in Firefox, Chrome and Safari.

  • Nicole Wix Team Wix Team

    Replied by Nicole Wix Team October 9, 2012

    The "Manage Premium" button was removed. Instead, you will see in the "My Account" tab a bar with all the options you have in the "Manage Premium" section.

     

    Thanks, Nicole,
  • Valentina

    Replied by Valentina September 20, 2012

    Hi donchiks,

    Try to work with a different browser, like Chrome or FF, not IE. Clear also the browser's cache.

    Send us a screenshot if the problem persists.

    Thanks!

     

    Valentina - Wix Team
  • donchiks

    Replied by donchiks September 20, 2012

    hi i cant see it still

  • Michael

    Replied by Michael September 14, 2012

    @rohmaniahutami 

     

    Simply go to Domains/Packages tab in order to manage either.

     

    Please let us know if you experience any trouble with the matter.

    -- Michael - Wix Team
  • rohmaniahutami

    Replied by rohmaniahutami September 14, 2012

    I can't see manage premium button.. this is picture in my account

    Rohmaniah

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