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wix Wix Team

Your premium plan is renewed automatically.

 

If you signed up for a monthly plan, the contract length is one month and you are automatically billed on a monthly basis.

 

If you signed up for a yearly plan, you will be charged the full amount, on a yearly basis. Before the year is over, you will receive an Email reminder. As long as you do not cancel the plan, it will be renewed automatically for another year.

 

For more information about billing click here.

 

Note: Your domain subscription, if applicable, is a separate subscription to your premium plan and will need to be renewed separately.

Replies(44 replies total)

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  • Samantha Wix Team

    Replied by Samantha February 21, 2012

    Hi,

     

    You can update your Credit Card information before your automatic renewal in April.

    Please got to My Account - Manage Premium - Packages - and click on update under Payment Method.

    Have a great day !

     

    Bonne journée ! De la fondation à l'introduction au Nasdaq : l'histoire de Wix en Images : http://fr.wix.com/blog/2013/12/16/de-la-fondation-a-lintroduction-au-nasdaq-lhistoire-de-wix-en-images/
  • acdacolombia

    Replied by acdacolombia February 21, 2012

    Hello,

    I don't want to cancel my account, but i don't want the renewed automatically, because i want to pay with other credit car number. 

    Thanks.

    V.

  • Ron Wix Team

    Replied by Ron February 8, 2012

    If I understood correctly, you want to extend your account an extra two months? If so what you need to do is cancel your account right before it expires, upgrade to a monthly paying plan and cancel it after two months or whenever you need to.

    Ron, Wix Team
  • acdacolombia

    Replied by acdacolombia February 8, 2012

    Hello

    I want to renew my account (expire this april) but i want to pay two months before to expire (i want to pay other year more) and I don't want to be renewed automatically this april. 

    Please, it's urgent for me.

    vicpm@mac.com

    www.acdac.co

  • Ron Wix Team

    Replied by Ron January 26, 2012

    When you upgraded your account to premium, we provided you with a voucher for a free one year domain. The email you've received is not from Wix, probably from Networks Solutions regarding the renewal of your domain.

    Ron, Wix Team
  • galwaygirl

    Replied by galwaygirl January 25, 2012

    My wix account is due to expire in feb and I just received an email from DOMAIN SERVICES domser5756@hotmail.com with the subject line: Domain Notification - This is your Final Notice of Domain.

    I am assuming this is not from WIX?

  • Jonathan Wix Team

    Replied by Jonathan November 15, 2011

    There is a difference between website hosting and domain hosting. The way Wix works is this, your site is hosted on our servers but you can connect it to a domain not provided by Wix.

     

    Please look at our Domain Portal for step by step instructions.

  • TheFashionEvent

    Replied by TheFashionEvent November 14, 2011

    Your main page says that users don't need web hosting, but to one of the questions above you said "Your domain subscription is not with Wix so the answer is no, Wix is not a domain hosting provider. "

    I am looking to switch over to wix, and need to know the steps I should take with my current web hosting company. Should I cancel renewal with my existing hosting company, and then register with WIX using my existing domain? Or do I do nothing, and just purchase the upgrade and still pay my hosting company AND wix.

    Please advise!

  • Etai Wix Team

    Replied by Etai June 2, 2011

    It's not possible.

     

    The voucher is valid at network solutions for unregistered domains only.

    -- Etai Wix.com Production QA
  • harrisonxu

    Replied by harrisonxu June 1, 2011

    Thanks. And sorry one last question... I promise! So I upgraded to Unlimited and got another voucher. And now I'm wondering, how can I apply that one year free domain voucher to a domain I already have from my previous one. For example, I own ___.com and I want to use the coupoon I just got to extend ___.com. How can I do that?

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