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Replies(43 replies total)
Replied by reggie66 June 26, 2014
I was late in paying for my plan. I had to renew it with a different card but for a day my site was taken down. Now I have brought the payment up to date but when I go to my domain it refers me to the wix site still. I thought that if I had renewed the premium package then my domain name would need re-attaching to my wix site but it tells me it is already attached. But still if I go to my domain name www.reggieadams.com it still goes to the wix default page. Will this be brought up to date in a certain time period like within 24 hours or is there something more I need to do?
Replied by industrialpid June 9, 2014Renewal Of Website
My name is Farid from Industrial Links International Pte Ltd. May I request you to tell us step-by-step procedures on how to renew the website as I am not familiar with it.
Thank you and warmest regards,
Industrial Links International Pte Ltd
Replied by benjaminjames4 June 3, 2014
Unfortunately I have let my subscription lapse and it has been cancelled. I would like to resubscribe. Is this possible and will my website have all it's details still there if I can?
Replied by lilikef89 June 1, 2014
I have a yearly premium account and it expired 2 days ago as my credit card declined the payment. I manually payed again (package&domain name) but when i try to connect to my website it is redirected to http://www.wix.com/lphtml/parking?redirectedFor=www.romanza-assos.com/
Could you please tell me what is maybe wrong? it is a business website and i need it to be up as soon as possible!
Replied by walterkrochmal May 29, 2014
I am concerned that I have not been billed automatically and my domain host is set to expire tomorrow. Your drag-and-drop tools are the best, your customer service I hope is efficient because I can’t get anyone on the phone right now and am in the middle of promoting a huge event. The worse would be for my website to go down. Thank you.
Replied by dreamwater May 22, 2014
I just renewed my account subscription together with the domain, still my premium account website does not appear instead it is still redirected to http://www.wix.com/lphtml/parking?redirectedFor=www.dreamwatertechnology.com/ does that mean i loose my domain it has been almost 24 hrs. still it does not appear. Does my payment lost?
Replied by pentagramaevents April 10, 2014
hello I have a premium account I change my payment options, I mean I change the credit card number it has to be automatically renew today 11 of April 2014 but till now we don't get any info that its paid!! I don't want to face problem with my web site thanks a lot
Replied by harrychaudry March 17, 2014
I had a yearly subscription which has just ran out- Trying to upgrade- want same package but on monthly basis but won't let me choose it and now you guys are saying i have 10 days left to renew or i loose my site but i cannot do it-
Please get in touch
Replied by macykleung March 1, 2014
Hi. I've purchased Combo package on Feb 26, 2014, I want to know when will my web site can be publish? My wed domain is www.excelguide.org. Wait for your reply.