Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team
For charitable and/or non-profit organizations, we offer free a Connect Domain upgrade on an annual basis. This plan allows you to use your own domain, purchased from any domain registrar, however Wix ads will still be displayed.
 
To be eligible for a free Connect Domain upgrade you must provide us with sufficient proof of non-profit status.
 
For US non-profit organizations, we will require any two of the following documents:
 
1. A copy of a valid IRS tax-exemption certificate.
2. A reference to the applicant organization's listing in the IRS's most recent list of tax-exempt organizations described in the IRS Code.
3. A statement from a state taxing body, state Attorney General, or another appropriate state official, certifying that the appying organization has non-profit status and that none of the net earnings accrue to any private shareholders or individuals.
4. A certified copy of the organization's certificate of incorporation or similar document that clearly establishes non-profit status.
 
For users outside of the US, a copy of your tax-exemption certificate and number is required.
 
Please send your application to billing@wix.com.

Replies(19 replies total)

Show my replies first
  • wix Wix Team

    Replied by Wix KnowledgeBase July 7, 2014

    Does Wix offer a plan with no ads for non-profit organizations?
  • wix Wix Team

    Replied by Wix KnowledgeBase July 7, 2014

    Wix currently only offers the Connect Domain plan free for eligible non-profit organizations.

     

    If your organization requires a plan with no ads, we would recommend upgrading to the Combo plan. Click here to view our current discount coupons.

  • wix Wix Team

    Replied by Wix KnowledgeBase July 7, 2014

    Can I get a free domain from Wix for my non-profit organization?
  • wix Wix Team

    Replied by Wix KnowledgeBase July 7, 2014

    A free domain is not included as part of the free Connect Domain plan for non-profit organizations.

     

    To learn how to receive the free Connect Domain plan, offered to non-profit organizations, click here.

  • halvarado

    Replied by halvarado June 18, 2014

    Non Profit Church prices

    I am redoing my church's website www.halvarado.wix.com/ourladyofgrace

    They want to relaunch by July 1st. They are currently hosted by someone else, and want to switch hosting, and I will keep editing for them as things change.

    My questions  - Is there a non profit pricing for more than just the domain change? Also I think that includes ads, I don't know what type of ads are on there. Is it just the "created using WIX" ad?

    Does a church need something more than just the $99/year plan? Their videos will most likely be links to youtube videos. Can someone call me and talk about how it all works?

    I may be converting my own site www.halvarado.wix.com/halvaradoart as well, I currently have my domain thru GoDaddy and I just have a blog that points to my domain www.halvaradoart.com

    • Jonathan Wix Team

      Replied by Jonathan June 19, 2014

      Our non profit offer for those qualifying to it includes only the ability to connect with a domain, not remove our ads. If you wish to content to the non-profit offer build your site first and then contact us. If you do wish to remove ads also you will have to upgrade to a higher premium plan. A Wix site will more than suffice for the site needs you described, some content, a few videos, Wix sites can do all that and more. Visit the support page and type in "promotions" into the search bar to make the purchase cheaper, it sounds like the offer on the unlimited plan will suit you. Please note that an upgraded Wix site connects with a domain at GoDaddy just fine.

       

       

    • halvarado

      Replied by halvarado June 20, 2014

      Cool THank you. I have already used WIX to design it and I have one more meeting to have the church approve the look and functions. Once they do, I want to be ready to help them purchase and move the domain.

      Can I call when we are ready to do that?

       

    • dinamiso Wix Team

      Replied by dinamiso June 20, 2014

      Hi,

      You can contact our billing department directly at: billing@wix.com or you can also reach us by telephone in a number of ways:

       
      1) You can select a time to speak to an agent based on our availability and call volume by visiting this link.
      In order to meet the needs of our rapidly growing Wix community and to continue to deliver the personal and professional service you've come to expect from us, we now offer a scheduled call back. Scheduling a call with a Wix Product Specialist also allows you to ask your question in advance so that we can come prepared. Call slots on the scheduler will be shown in your local time, based on the clock of the computer you are using to schedule the call.
       
      2) Our call center is open from 6am to 5pm Pacific Standard Time.
      You can call 1-800-6000-WIX (949) to speak to a live agent (Callers outside the US can call 415-639-9034), Entry of your user ID on our phone system will help us to process your call better.  Please note that wait times may be longer on non-scheduled calls.
       
      Dina-Wix Team.
       
  • preschoolisfield

    Replied by preschoolisfield April 23, 2014

    Hi, I am looking to set up a website for our pre school which is a charity in the uk. Are we able to get a discount and if yes what would you need from us?

    • Eileen Wix Team

      Replied by Eileen April 23, 2014

      Hey preschoolisfield

      Please follow the instructions in he top reply of this thread.

      We are looking forward to further assist.

      Eileen, Wix Team.
    • preschoolisfield

      Replied by preschoolisfield April 24, 2014

      thank you, is the number required our charity number i take it? if we can prove this and its accepted what price will we pay for which product? sorry i just have to report this back to our commitee meeting

    • dinamiso Wix Team

      Replied by dinamiso April 24, 2014

      Hi,

      You will recive the ' Connect Domain ' premium package.

      This plan enables you to use your own domain that you purchased from any domain registrar. You can store up to 500MB, with 1GB bandwidth.

       

      If you would like to connect your own domain name to your Wix site for example: www.mydomain.com, you will need to purchase a domain separately.

      Dina-Wix Team.

    • preschoolisfield

      Replied by preschoolisfield May 13, 2014

      hello again, if we wanted the unlimited package, would we be paying full rate for that one?

    • rony Wix Team

      Replied by rony May 13, 2014

      Hey, 

      As stated in the Best Reply above, the only benefit is the Connect Domain Upgrade. 

      All the rest Upgrades are at normal rate.

      All best,

      Rony WixTeam
  • lcudtau

    Replied by lcudtau April 9, 2014

    Hi, I’m building a non-commercial website to accompany an exhibition in an academic institute in the US and I was wondering whether the discount apply also in this case.

    Furthermore, I wanted to know if there is a premium plan upgrade based on a 5 year term (not per month/year). If so, how much will it cost?

     

    Thanks

    Hen

    • Keren Wix Team

      Replied by Keren April 9, 2014

      Hey Hen,

       

      Thank you for contacting Wix support! In order to see if you eligible for a charity discount, please send billing@wix.com proof of nonprofit status. Please read the best reply of this thread for further information on charity discount.

      As for your second query, note that we only sell monthly/yearly subscriptions, which can be renewed for the same price every month/year.

      Thanks,

      Keren, Wix Support
  • s57033

    Replied by s57033 February 11, 2014

    Do you offer discounts to registered charities?

    Hi - I already have a Premium account with wix.com, but I am also member of a registered chairty looking to upgrade our website. Do you offer any discounts to registered charities? Thanks.

  • toccoachristianchurc

    Replied by toccoachristianchurc November 19, 2013

    I have recently set up a free website through Wix for our church. We are ready to upgrade to add a domain, but would like to know the most affordable premium package for a non-profit organization to have no Wix ads.  Your most affordable pkg listed with no ads is the Combo pkg at $8.25/mo, but says "for Personal Use."  Would we be allowed to utilize this package, or must we upgrade to a business account? Thank you for your help in this matter.  So far, using your webpage template has been very user friendly.  --Thanks, Vicki

    • Jonathan Wix Team

      Replied by Jonathan November 19, 2013

      You are allowed to utilize the Combo package, monthly or yearly (which is cheaper by far but takes all of the price when you upgrade).

       

      We are happy to hear you are enjoying our platform :)

    • toccoachristianchurc

      Replied by toccoachristianchurc November 19, 2013

      Thank you for this service and for your prompt response! --Vicki

       

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support November 19, 2013

      Cheers, Let us know should require any further assistance!

      Dror - Wix Team
  • mrbrol

    Replied by mrbrol August 17, 2013

    If we get verified of a nonprofit organization and we want to upgrade to the combo package do we get the discount for the non profit status of the connect domain which cost 4.08

    • Niv Wix Team

      Replied by Niv August 17, 2013

      Hi,

      Unfortunately, Wix doesn't offer such discounts for non profit organization.

       

      If you have any further questions, please let us know.

       

      Thanks,

       

      Niv, Wix Support

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply