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wix Wix Team

Currently the only way to purchase a premium plan is with a credit card.
For more information please click here.
 

For the Wix Premium Learning Center, click here.

 

To read about our feature updates, please click here.

Replies(27 replies total)

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  • hybiscus1

    Replied by hybiscus1 May 21, 2014

    Hello,

    I read here that payment by way of a bank-transfer is not possible. Is this going to be possible in the near future? I am interested in upgrading to Premium but can only arrange payment by way of a bank-transfer so upgrading is no option for me.

    Thanks in advance for your response.

    • Marceline Wix Team

      Replied by Marceline May 21, 2014

      Hi!

      Currently the only way to purchase a premium package is with a credit card.

      I have moved your topic to the most relevant thread so that your request can be counted.
      Thank you.

      Best regards, WIX Team.
  • samaraseshop

    Replied by samaraseshop April 25, 2014

    Hello. I try since yesterday to upgrade my site, but it says This purchase failed due to the following reason: This transaction has been declined. Numbers,codes and everything else is correct, and I contacted with the bank, there is no problem with my credit card. What can I do?

    • samaraseshop

      Replied by samaraseshop April 25, 2014

      Sorry for the spam, I also post my problem and in another section in forum. I'm just not sure which section is more suitable...! :-)

    • Alina Wix Team

      Replied by Alina April 25, 2014

      Hey,
       
      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.
       
      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

      You can see the answer here

      Thanks :)
      Alina, Wix Support Team
    • samaraseshop

      Replied by samaraseshop April 26, 2014

      Thanx for your reply, and sorry for the spam!!!!!!!!

  • woutbos

    Replied by woutbos April 11, 2014

    payment methods future

    Many people don't have a Credit Card. What are you plans for the future about different payment methods?

    Kind regards,

    Wout
    Holland

    • HIRO Wix Team

      Replied by HIRO April 11, 2014

      I have moved your topic to the most relevant thread so that your request can be counted.
      Thank you.

      -HIRO, Wix Team
  • rensw1

    Replied by rensw1 December 2, 2013

    Hi,

    I i'm From Holland , and they don't just hand out credit cards around here'!

    is paying a yearly plan with  bank transfer a option..???

    i was about to launch 2 e-commerce premium site's.

    can someone please help me

    thnx. r.w

     

    • Michal

      Replied by Michal December 2, 2013

      Hey rensw1, 

       

      Unfortunately, this is not possible. 

      You can pay with a debit card, if this is an option. 

       

      Thanks,

      Michal - Wix Team
    • rensw1

      Replied by rensw1 December 2, 2013

      Thnx 4 the fast response.

      i spend allot of time and energy building wix e-commerce websites, not knowing that i can no longer pay with my pay-pal account .

      is this all for nothing?

      or are the payment methods going to chance in the near future ?

      or can there bee' any compromises ?

       

      Thanks,

    • Leah Wix Team

      Replied by Leah December 2, 2013

      Hey,


      I am afraid that there are no plans to change this in the near future. You can use a pre-paid credit card as well.

       

      Please let us know if we could assist you further.

      Sincerely, Leah Wix Team
    • rensw1

      Replied by rensw1 December 3, 2013

      oohh!! Great Thanks Awesome !

      i will get a pre-paid card !!

      thnx for the help 

    • Uma - Wix Team Wix Team

      Replied by Uma - Wix Team December 3, 2013

      Hi,

      No problem, let us know if you need any further assistance.

      Thanks!

  • danihelg

    Replied by danihelg August 19, 2013

    I'm planning to choose a monthly plan. But what would happen if for some reason my credit card declines next month? I mean will the website be down?

    • Eyal Wix Team

      Replied by Eyal August 19, 2013

      Hey danihelg,

       

      If you fail to pay for the monthly premium, your site will get disconnected from your domain, however it will still be available on the free Wix URL. 

       

      The format of your free Wix URL is as follows:
      URL:  username.wix.com/sitename
       
       
      Also, we assure you that we don't delete your sites and it will still be available for editing through the Editor.
       
      If you have any other questions, please let us know!
      Thank you,
      Eyal, Wix Customer Support Team
  • schakel49

    Replied by schakel49 August 10, 2013

    Well send a email when it is possible to PAY with my PayPal account, until that time i just keep using my FREE account.

    • dinamiso Wix Team

      Replied by dinamiso August 10, 2013

      Hi,

      We will update our users if another payment option will become available.

      Dina- Wix Team.

  • deanirit

    Replied by deanirit July 13, 2013

    find this a little amusing that we can add Paypal to our site 

    but are unable to upgrade [pay] via the same system

    like many others ive spent time making a site but no credit card

    doesnt figure in this day and age  

    • Keren Wix Team

      Replied by Keren July 13, 2013

      Hi  deanirit,

       

      At the moment we accept the following payment methods:
      VISA, Master Card, American Express, Discover, JCB and Diners. You can find more information here.
      Please note: If you sign for a monthly agreement, the contract length is one month. If you chose the Yearly agreement, you will be charged one time for the entire amount.

      For general billing information click here.

      For the Wix Premium Learning Center, click here.

      Keren, Wix Support
  • Tom Wix Team

    Replied by Tom February 26, 2013

    Hi danielcohen,

     

    I'm very sorry for the inconvenience. Wix accepts debit cards for payment, however the cards must be authorized for both recurring payments and online purchases by the issuing body which is either the credit card company (such as Visa, MasterCard and many more) or the bank if one is involved. If you have had a rejection of payment for no clear reason with a debit card consider contacting the issuer of the card and explain you wish to buy an online Premium package.

    Please know that we are currently working on creating more methods of payment for our customers in order to make life easier, and you can certainly expect more options to be available soon.

     

    If there is anything further we can assist you with please don't hesitate to contact us again.

     

    Tom

    Wix Team

  • danielcohen

    Replied by danielcohen February 26, 2013

    How annoying, well that's lost you another payment then. Very bad service, I spent a week building the site, then wanted to upgrade and found out you only take credit or debit cards ... Why is this? You could at least add Paypall.

  • vik-f85

    Replied by vik-f85 February 26, 2013

    I am trying to upgrade and am using a debit card which is a visa and is accepted on all other internet sites.  I have spent a very long time working on my site and finalising details and would now like to upgrade so that I can use my domain name.

    Is there a way to pay using my debit card?

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