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wix Wix Team

The premium upgrade is instated immediately after you purchase a premium plan.

For the Wix Premium Learning Center, click here.

Replies(22 replies total)

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  • Michael

    Replied by Michael February 26, 2012

    @ thisbemoo

    According to our records you do not have a premium package.

    Please check your bank statement for a charge from Wix.

    If you do find in, please open a new topic under the Billing sub-category and mark it as private.

    Thank you

    -- Michael - Wix Team
  • thisbemoo

    Replied by thisbemoo February 26, 2012

    I am having the same problem. I bought Premium just now and I don't know if I got it or not because I clicked submit purchase but it didn't bring me to your typical "Thank you for your purchase" kind of page.

  • Jonathan Wix Team

    Replied by Jonathan February 14, 2012

    Please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.


    Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.


    If you do not have a domain you can buy one from Wix, click here to proceed.

  • dar981

    Replied by dar981 February 14, 2012

    I have upgraded, but it doesn't seem to have worked. Please help!

  • Nina

    Replied by Nina November 5, 2011



    You can find information about Wix upgrade packages here.

    For the Wix Premium Learning Center, click here.

    To get instruction for upgrading your site please follow this link


    Please contact us if you need any further assistance



    Wix team



    Nina, Wix team
  • reginareginamayo

    Replied by reginareginamayo November 4, 2011

    how do I get to the premium site uopgrade? I can't find the right page?

  • jhemdavid

    Replied by jhemdavid June 9, 2011

    do i need to upgrade it also..if my site is only advertisement and i want only to show all my creativity..we have expiration or not///and how can i asure if its free?


  • Etai Wix Team

    Replied by Etai May 3, 2011

    @Jc25... - I don't see any Wix ads on your site, and I do not see anything that even says Wix on your site. I assume it was the title/description and that you figured it out.

    -- Etai Wix.com Production QA
  • jc25093305

    Replied by jc25093305 May 2, 2011

    I have upgraded but still see wix.com on my tab when i visit my site. Why is this? condisering your package says no wix ads!?

  • Santi

    Replied by Santi April 12, 2011

    Hello Lematin,

    In our computer it looks all good and your site cordonbleu has a premium plan. Try logging out and logging back in. 

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