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Stats 420,374 topics posted 7,111 include Best Reply by Wix Team
Replies(142 replies total)
Replied by danamperry August 23, 2012
I built a website using Wix free template, but now I want to upgrade, and want to use a different website template. Is there a limit of templates (websites) I am allowed to use?
Replied by jasonwbaker August 23, 2012
Hello, I have several pages i've setup in my account and currently Site3 is my Premium account but I wanted to move my Premium over to site4. How do I do this ? I want the ad's taken off Site4 but I'm willing to put the ad's back on Site3
Replied by Danna August 5, 2012
Please note that the eCommerce package is currently only available for Flash website.
If you wish to maintain the current Social package you now have, you can simply purchase an additional package.
If you wish to replace the current package with a new one, you'll need to cancel the Social package first. Please bear in mind that not all features offered in the Social package are available in the eCommerce one.
If you choose to cancel your Social plan, please follow the directions here.
You'll find all the details regarding the different Premium packages and what services they offer here.
Should you require any further assistance, please don't hesitate to contact us!Danna- Wix Team
Replied by Nina August 5, 2012
I don't seem to understand what happened exactly.
I've checked your account and I can see that you have used your Free domain voucher for your domain name.
Could you please explain what were the exact steps you took?
The free domain is really free.
Are you sure you've correctly followed the instructions for claiming the voucher?
ThanksNina, Wix team
Replied by jficarola August 5, 2012
No need to respond here but I would like to second Rhon97's comments regarding the deceptive "free" domain name which I had to purchase for $33. Checking my manage premium, the voucher for the "free" domain name was already applied and yet I still had to pay 33 dollars. Maybe Wix should not be throwing the term "free" so recklessly.
Replied by Nadav August 4, 2012
Note that it isn't possible to transfer a FB ads free package to another site.
Since you are in the 14 day trial period, what I recommend is that you cancel your premium package and simply purchase a new premium to the site you want.Nadav - Wix Team
Replied by Jennifer M August 3, 2012
Ok I'm having a problem. I purchased a FB ad free page earlier set it up and found out I couldn't use it as a main page because of the timeline set up they have. Rather then cancel I wanted to transfer the money towards the payment of a regular website. I hit the transfer button and it said my new site was upgraded to premium but it will not let me connect the graphicsbyjen.net domain name I already have. I am not sure why. I need some helpCountry Girl