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wix Wix Team

To upgrade your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.


You can find more information about how to upgrade and managing your premium account here, or watch the video tutorial below:




Note: Upgrading your site entitles you to connect your domain, among other premium benefits, which differ from plan to plan.

Upgrading a site does not include upgrading Apps from the Wix App Market. Each App was developed by a different third party company and has its own terms of use.

Wix gives you the opportunity to add Apps to your site, both free and premium. You can choose to use the free version, or to use the additional features included in the upgraded version.
The Apps available in the Wix App Market have many different features, and not all of them require an upgrade. For more information about the Wix App Market, please click here.

Replies(142 replies total)

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  • healchroniclyme

    Replied by healchroniclyme September 4, 2012

    Thank You!! All my questions answered, and just would like to speak to someone before making a choice I have never made before! : )  Will I have to take extra steps to ensure site redirects to upgrade or no? Thanks, Crystal

  • Danna Wix Team

    Replied by Danna September 4, 2012



    Absolutely! Users who will type in your Wix URL will automatically be directed to the new address!


    For questions regarding sales or support please call us:


    US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between 6AM - 5PM PST) and we will be happy to assist you.


    If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.


    *Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as Skype, allow you to call toll free numbers for free.


    Danna- Wix Team
  • healchroniclyme

    Replied by healchroniclyme September 4, 2012

    If I upgrade my free site and add a purchased domain through wix will people still be able to access through free site address because that address is printed on a million letters, flyers for medical benefit purpose? So I need to know how and best way to keep thee free address included. And is there no phone # rather than post and emailing?

  • Ron Wix Team

    Replied by Ron September 3, 2012



    We apologize for the inconvenience.


    This sounds like a browser related issue, which browser and version are you using?

    Please make sure to update your browser to the latest version available and to try other updated browsers in an attempt to try and isolate the issue.


    HTML5 is a new web technology and older, outdated browser versions do not fully support this.



    While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.

    Please clear your browser's cache. You can find step by step instructions here.


    Let us know how it went and which browsers and versions you've tested.

    Ron, Wix Team
  • lorina12

    Replied by lorina12 September 3, 2012

    Site all ready to go but when I try to upgrade I get a very long error message followed by Error 501 (net::ERR_INSECURE_RESPONSE): Unknown error.

    This has happened over 2 days. 

    What's up?

  • kriszpinter

    Replied by kriszpinter August 27, 2012

    Ok, thx


  • Eileen Wix Team

    Replied by Eileen August 26, 2012

    Hey Christian

    Please note: the unlimited plan does not enable an unlimited amount of premium sites.

    Each site requires a separate upgrade- whether to combo, unlimited or eCommerce.

    Each of those plans would apply to only one site.


    Wix Team.

    Eileen, Wix Team.
  • kriszpinter

    Replied by kriszpinter August 26, 2012



    "Reply by Nicole Wix team Last update 1 Feb 2011

    A Premium upgrade is only valid for one site. If you wish to have two websites with different domain names you will need to upgrade two different documents."

    I want to ask, that with Unlimited Premium - Unlimited Plan means I can build more website than one. Also I want to build and use 4-5 website, what can I do? I have bought COMBO, and I now, that only for one. So what can I do? In September or October I will build an e-shop too.



  • jasonwbaker

    Replied by jasonwbaker August 24, 2012

    right on, thanks Elia. I didn't want to screw my site up and take it down :)


    p.s. - wix.com ROCKS!

  • Elia Wix Team

    Replied by Elia August 24, 2012


    An answer to this topic can be found in Can I switch my Premium Upgrade to another Wix site ? (including Flash to HTML and vice versa)


    There is no limit to the amount of templates you can use.


    Elia - Wix Support

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