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Stats 419,130 topics posted 7,110 include Best Reply by Wix Team
Replies(142 replies total)
Replied by Ron November 5, 2012
We apologize for the inconvenience.
While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.
Please clear your browser's cache. You can find step by step instructions here.
Let us know how it went and if you require further assistance.
Ron, Wix Team
Replied by dpoole November 5, 2012
I am trying to get information to about upgrading to a premium account. However the area that I would assume would have all the different packages listed is nothing but a gray box. Can someone possibly help me with this?
Replied by Ron October 30, 2012
Unfortunately, you cannot simply pay the difference.
However, there is a simple solution for this, all you need to do is to cancel your upgrade and you will receive a full refund (the refund is only valid if you cancel your upgrade within the first 14 days of upgrading).
Now all you need to do is purchase the package that suits you best.
Let us know how it went and if you require further assistance.Ron, Wix Team
Replied by flemoyne October 30, 2012
Hi i just bought a premium package ( connect to domain , but i wanted to choose combo, how can I change witouht having to pay the full price to change , can I just pay the difference ???
Replied by Gleb October 3, 2012
If you upgrade your site from Unlimited to eCommerce, you will only be charged for the difference.
To upgrade your document to a different package:
1. Sign into Wix.com.
2. Click My Account.
3. From My Account, next to your document click Upgrade.
4. From the upgrade page that opens, choose a package and mark it, then click Buy Now.
5. Follow the prompts to complete your purchase.Gleb, Wix Support
Replied by Gleb September 14, 2012
With the purchase of a Yearly package you will receive a coupon for 1 year free domain.
If you upgrade to a Monthly plan, you will not be eligible to a 1 year free domain.
After the first free year you will have to renew your domain and purchase it.Gleb, Wix Support
Replied by tjel3 September 14, 2012
i want to upgrade and am confused. Can I upgrade monthly and still receive free domaine or its only yearly, cuz the way it is advertised on your page is free domaine under yearly packages. I would like to do monthly so I try this site out...please confirm if i get a free domaine. Also what happens after a free year domaine...where do i purchase the domain. Is it best to just get a domaine somewhere else?