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wix Wix Team

To upgrade your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.

 

You can find more information about how to upgrade and managing your premium account here, or watch the video tutorial below:

 

 

 

Note: Upgrading your site entitles you to connect your domain, among other premium benefits, which differ from plan to plan.

Upgrading a site does not include upgrading Apps from the Wix App Market. Each App was developed by a different third party company and has its own terms of use.

 
Wix gives you the opportunity to add Apps to your site, both free and premium. You can choose to use the free version, or to use the additional features included in the upgraded version.
 
The Apps available in the Wix App Market have many different features, and not all of them require an upgrade. For more information about the Wix App Market, please click here.

Replies(142 replies total)

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  • cessna150

    Replied by cessna150 January 4, 2013

    Hi, I made a upgrade to unlimited a few days ago, but it should have been ecommerce. How do i upgrade without paying for upgrade two times in a few days? 

  • Jo Wix Team

    Replied by Jo December 31, 2012

    Hi ellesharell,

    If you choose to upgrade to an eCommerce package before the other package expires, you will only need to pay the difference. 

  • ellesharell

    Replied by ellesharell December 31, 2012

    If I purchase the special today and later on I decide I need the shopping cart feature, do I pay the difference or how does that work?

  • Uma - Wix Team Wix Team

    Replied by Uma - Wix Team November 27, 2012

    @  christabellacynn,

    Unfortunately once you purchase a Wix domain it is not possible to receive a refund.

    For more information about purchasing a Wix domain, please click here.

    To upgrade please visit this link.

    If you wish to contact one of our representatives on the phone, click here for our contact details.

    Thanks,

    Uma@WIX

     

  • christabellacynn

    Replied by christabellacynn November 26, 2012

    I tried to update to a premium package but there was nothing that would take me to the place to upgrade.  Instead I ended up buying a domain that would have been included in the premium package so if I can't resolve this I'm just going to cancel everything.  I have not found an 800 number as is stated on the site either.

  • Elia Wix Team

    Replied by Elia November 19, 2012

    @bmogod

    You can further upgrade your package by going to 'Wix.com' > 'My Account' > 'Packages' and click 'upgrade' next to your package.

    You will be charged only for the difference between the packages.

    If you need further assistance or information, please let us know,

    Elia - Wix Support
  • bmogod

    Replied by bmogod November 19, 2012

    I just upgraded to Premium two days ago. I want the ecommerce and not the combo. I paid 9.90 and the ecommerce is $10.00 more. Do I have to pay the entire $19.90 or just $10.00 to upgrade?

  • Elia Wix Team

    Replied by Elia November 19, 2012

    @laformela

    Simply open Wix.com > 'My Account' > 'Packages' , and click 'upgrade' next to your package.

    You will pay the difference between these packages only.

     

     

    If you need further assistance or information, please let us know,

     

     

    Elia - Wix Support
  • laformela

    Replied by laformela November 19, 2012

    I have purchesed premium package this month with year commitment. However I would like to change it to E-commerce. Is it possible. Could you please write me how because i am little bit confused. 

    I am not sure if I can just pay for the different between premium and ecommerce or pay it all over again.

    thank you,

    Laformela

  • Elia Wix Team

    Replied by Elia November 5, 2012

    @dpoole

    To upgrade a document to use a premium package:

    Go to 'Wix.com'  > 'My Account' and click on 'Upgrade now' at the top of your document.

    Select a package and click 'buy now'. 

    You can also click here and select a document to upgrade.

     

    To further upgrade a package:

    Go to 'Wix.com'  > 'My Account' and click on 'Packages' at your dashboard.

    You will see your premium package, and next to it the word upgrade. click on it, and select your package  'Unlimited Yearly'  is selected by default. click 'Buy now' and move on to this next screen:

    Elia - Wix Support

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