Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
  • showcasenv

    Main Category : Other

    Sub Category : Other

    Ticket # : 969354959

    Ticket Status : Closed - User did not react

    I moved my domain hosting from 1and1 to Wix today.  I can see my site (www.showcasenv.com) on my computer (chrome & safari) and ipad (safari) and on google on my phone, but I can't view it in Safari on my phone.  

    On my wife's computer I can't see it at all.  Safari returns a "can't find the server" error as does Firefox.  

    My father (it's actually his site that I built) who lives in Las Vegas, I'm in CA, can't see it on any devise and the message he gets is the old 1and1 "new website coming soon" message across all devices, the same message I get from safari on my phone.

    Can you tell me why this is happening?  Could it be that it hasn't completely moved from 1and1 yet and that is why some see it differently?

Replies(1 replies total)

Show my replies first
  • Ori Wix Team

    Replied by Ori April 26, 2014

    Hi showcasenv,

    I just visited your website and it works perfectly on my end.

    Please provide us with a screenshot, for instructions on how to take a screenshot check out this link.

    While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

    Please clear your browser's cache. You can find step by step instructions here.

    Regards, Ori Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply