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  • designatag

    Jumping button

    By designatag February 26, 2014

    Locked by moderator

    Main Category : Other

    Sub Category : Other

    Ticket # : 380559646

    Ticket Status : Closed - User did not react

    Hi,

    On my menu bar at the end there is a button called PLACE SHABBAT ORDER. The issue here is that it keeps jumping up and down (please view attachments).

    Please advise...

    Thank you,

    Abie

     

     

Replies(14 replies total)

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  • Ritti Wix Team

    Replied by Ritti February 27, 2014

    Hi,

    I am not sure if that means that you resolved this issue by yourself. Please let us know if you did.

     

    Best, Ritti
  • designatag

    Replied by designatag February 27, 2014

    I'm in. DO NOT change anything as I asked you to.

  • designatag

    Replied by designatag February 27, 2014

    I have an idea...

    Since you said YOU can open the editor, please delete all the SEO info I placed in about a dozen pages. I was doing some research and many reviewers say your SEO does not work properly. So, maybe that is what's causing my editor to not open.

    Can you do this soon please?

    Abie

  • designatag

    Replied by designatag February 27, 2014

    Hi,

    Can I please get an update.

    You know, this issue is starting to be a problem. I am losing a lot of time from working on my site.

    Please advise...

    Thank you,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    Hi,

    Can I please get an update.

    You know, this issue is starting to be a problem. I am losing a lot of time from working on my site.

    Please advise...

    Thank you,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    Hi,

    Please tell me if you have yet any idea what's happening?

    Thank you,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    Hi,

    I attached a pic of what is happening.

    Please advise...

    Thank you,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    Hi, I have a video I took of the issue. It has a .swf extension. If there is a way to send it, you could get a visual of the problem.

    Regards,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    Btw..

    the last thing I recall doing on my site this morning, was adding SEO info into several pages. Could that possibly be the cause?

    Regards,

    Abie

  • designatag

    Replied by designatag February 26, 2014

    I was able to access your site 'shalomddo' via editor without recreating any issues.

    = For me, the five wix icons ximply keep looping form one to the next. It's like it wants to open, yet can't.

     

    Are you unable to access the editor or your live site?

    = If you mean from the storefront, I do not know how to do that.

     

    What happens when you click edit from 'My account' page?

    = This is the only way I have always gone through to access my editor(s). Same problem.


    Please clear your browser's cache. You can find step by step instructions here.
    = Done. Several times.

     

    We also recommend you to try and use different browsers and see if there is any difference.

    = I used Chrome and Firefox on two different computers in two different locations. Ssame problem.

     

    To download the latest Google Chrome browser please click here. To download the latest Firefox browser please click here

    = I already have the latest versions.
     

    Please let us know if this issue persists.

    = It is persisting. Again, I need to stress that it is only happening with 1/5 stores.

    Please advise...

    Thank you,

    Abie

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