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Main Category: Other
Sub Category: Other
Ticket #: 740538298
Ticket Status: Closed - User did not react
When messages are sent from the site, they arrive in my email folder with:
Be careful! This sender has failed our fraud detection checks.
Why is this?? and why is it failing fraud detection?
Replies (1 replies total)
Replied by Tom June 17, 2013
Are you referring to emails that are sent through the contact form on your site?
Emails that are sent through the contact form on your site arrive from email@example.com.
Some email clients may wrongfully detect this email sender as fraud because of the no-reply prefix. You may add this email address to the 'trusted email addresses' in your email client, to let the email client know that this is not a fraud-mail, and stop the 'false-positive' fraud alert.
If you require any further assistance in the future please don't hesitate to contact us again.