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  • designatag

    Connection does not work - URGENT

    By designatag March 26, 2014

    Locked by moderator

    Main Category : Other

    Sub Category : Other

    Ticket # : 712376946

    Ticket Status : Closed - User did not react


    Please help me connect my site, nothing I do works, and my site is now offline.

    - www.nbsprintingonline.com = site hosted by WIX

    - domain name nbsprinting.com = hosted by BV COMMUNICATIONS = pointing to IP ADDRESS

    - domain name nbsprintingonline.com = hosted by NETFIRMS = pointing to IP ADDRESS

    Please advise...

    Thank you,



Replies(4 replies total)

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  • Barrios Wix Team

    Replied by Barrios March 27, 2014



    I can see that your website www.nbsprinting.com is looking great and is up and running :)


    Let us know if you are still experiencing any issues, we are here to assist you! :)




    Many thanks, Barrios
  • designatag

    Replied by designatag March 27, 2014

    I see. So far when I enter www.nbsprinting.com I still get an error message... 404 - Not Found.

    How much time should it be before it works properly.


  • Eileen Wix Team

    Replied by Eileen March 27, 2014

    Hey Abie

    The problem with nbsprinting.com was simply that it wasn't added in Wix.

    I have added it for you (my account=>domains=>already have a domain)- and redirected it to nbsprintingonline.com.   Both domains are now connected and your site is up and running.

    Please let us know if you need any further assistance.

    Eileen, Wix Team.
  • designatag

    Replied by designatag March 26, 2014


    Okay, I got my WIX site www.nbsprintingonline.com to work. My problem is that the domain name www.nbsprinting.com is not working even though It has been set correctly by BV COMMUNICATION to point to the IP ADDRESS which is www.nbsprintingonline.com.

    Attached are 3 pics from BV COMMUNICATION which is hosting my domain name www.nbsprinting.com and clearly showing how it is pointing correctly.

    Please advise...

    Thank you,



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