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wix Wix Team

We want to hear your feedback on our Wix Online Store! Add your comments and votes for this feature in this FAQ.


To read about our feature updates, please click here.

Replies(823 replies total)

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  • julie088

    Replied by julie088 July 3, 2014

    I wanted to cast a vote for the ability to have multiple Shops or Shopify stores in one site. For instance, if my client's site is divided into 3 parts for 3 different audiences...which they'd like to market 3 sets of merchandise to. They don't want one of their sets of customers to have to sift through merchandise directed towards their other audience members. They would prefer 3 different shops on their site.

    • Or Y Wix Team

      Replied by Or Y July 3, 2014



      You cannot add more than one Wix Online Store to your site, however you can add ShofityeCWID and other apps, once you have an Online Store in your site.

      All the best, Or
  • wahyuandriyanto

    Replied by wahyuandriyanto July 2, 2014

    1. I want my members can (only +add product ) from manage store feature through members's page ?

    2. super need to show searching engine to search my all products into my main menu ?

    • Or Y Wix Team

      Replied by Or Y July 3, 2014

      I noticed that you have posted multiple questions on the forum.

      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.
      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.
      Please refer to our response in this thread.
      All the best, Or
  • trgovinamokca

    Replied by trgovinamokca July 2, 2014

    If I am a ordinary buyer in the store, then I would need this things first (even before some coupon options):

    - the option of selecting payment methods (pay in advance via a invoice - sent after a finished order, or the option to pay e.g.. at least over paypal if not master card, visa, etc.)

    - the option to self pick up in the store or at least an option under shipment for Free shipment

    - the option for calculate several VATs related to the product. As known in a lot of countries for different articles there is different VAT %.!

    - the option to ship the order in a different location as the payment data

    - confirmation email of things that I have ordered over the web store

    Since this is not covered Wix looses a lot credibility in the web store market. This are the key elements to make a web store at the basic level functional.

    Please, don't provide a nice feedback that don't contain just the confirmation of the lacking features, better to invest in the quick development of the missing things.

    We are very disappointed - esp. because we took a 1 year premium plan.

  • ma8434

    Replied by ma8434 July 1, 2014

    Need to add "Free Pickup"

    My customers order and want to pick merchandise at our store. Under "Shipping" I need to have a "Pick Up" option so they don't have to pay shipping. This is a very basic and necessary feature that need to be integrated in WIX. 

    • Miki- Wix Team Wix Team

      Replied by Miki- Wix Team July 1, 2014


      I have added your vote to the main Wishlist thread. 


      Unfortunately this isn't possible at the moment.


      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      To read about our feature updates, please click here.

      Best regards, Miki- Wix Support Team
  • cocoavenueon3rd Premium VIP

    Replied by cocoavenueon3rd July 1, 2014

    As you can see from the below picture that when I click the arrow on page 1 to turn to page two it brings me to the bottom of page two vs. the top.  What should and happens with most online stores when you turn to page 2 or page 3...etc it brings you to the top of the next page not the bottom.  I'm surprised nobody has complained about this as it's a major flaw in the system.  

    • Elia Wix Team

      Replied by Elia July 1, 2014

      Thank you for taking the time to provide us with this information!

      Unfortunately, it's currently not possible to assign these buttons with a scroll action.

      Your vote has been counted!

      Elia - Wix Support
  • Elia Wix Team

    Replied by Elia July 1, 2014


    May we ask you to elaborate on the difficulty you've been experiencing? 

    Please be sure to provide as detailed a description as possible, as it would assist us in better understanding the issue:

    1) Please provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.
    2) Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?
    3) Which component in the editor are you having trouble with, i.e. the text box?

    *Please make sure to include a screen shot, if possible.

    Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

    Elia - Wix Support
  • cocoavenueon3rd Premium VIP

    Replied by cocoavenueon3rd July 1, 2014

    Online Product Pages

    My wish is that when you have a online store and don't feature all your products on one page that when the customer turns to go to page 2 that it pops them at the top of page 2 and not the bottom.  They then have to scroll to the top.  This is a major flaw as I checked shopify and when your turn pages on their product pages it directs you to the top..

    • Elia Wix Team

      Replied by Elia July 1, 2014

      Thank you for your suggestion! I merged your post to the relevant thread.


      Elia - Wix Support
  • askthepracticalbab

    Replied by askthepracticalbab June 30, 2014

    Hi, please can you add a feature that when a customer orders they get an automatic response with their order number. I am using skrill for my merchant gateway as it has a cheaper commission then paypal but I would like customers to receive an order number from wix straight away rather then waiting for me to email them. When I buy stuff online I like to receive an order number straight away so I know my payment has gone through and I have a reference number to call up with if there are any problems.

    Also on the shipping rules I have set a rule for United Kingdom but ideally I would like different rules for different towns. Is there a way to do this?

    • Marina Wix Team

      Replied by Marina June 30, 2014

      Hi askthepracticalbab,

      Thanks for adding your request to our wishlist! 

      Although currently we don't have a feature which enables you to send an order summary to your customers, once they make a purchase and check out through your merchant account, they will receive an email confirmation of their purchase from the merchant account.


      Regarding your second query, I'm afraid that it's not possible to add town-specific shipping rules. Please feel free to add this request the relevant wishlist thread here.


      Please let us know if there's anything else we can assist you with!

  • srge19

    Replied by srge19 June 30, 2014

    adding multiple items to online store

    is there away to add multiple (Qty) items before I go to the check out... 

    I can change Qty in the checkout but from an end users point of view it would be nice to be able to change it as your adding them to the cart

    • Tal Wix Team

      Replied by Tal June 30, 2014



      Thank you for contacting Wix support team.

      Currently, it is impossible to load multiple products at once.


      To read about our feature updates, please click here.


      Please don't hesitate to contact us for any further assistance,

      Tal, Wix Team
  • aanaj8

    Replied by aanaj8 June 30, 2014

    Please Support Payments Pro

    Hi Wix,

    Please look into supporting Pay Pal 'Payment's Pro' accounts very soon. It would be the perfect solution to keep our customers in our store when checking out, without having to go through the Pay Pal website.

    Thank you.

    • Natalia Wix Team

      Replied by Natalia June 30, 2014



      Thank you for your suggestion! I merged your post to the relevant thread.

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