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wix Wix Team

We want to hear your feedback on our Wix Online Store! Add your comments and votes for this feature in this FAQ.


To read about our feature updates, please click here.

Replies(823 replies total)

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  • johnnyngch69

    Replied by johnnyngch69 July 7, 2014


    Since you don't have the redemption points system for repeat order customer,  could I suggest giving customer the exit discounts when they order 2 or more items.

    Can this be calculated in the total price when make payment.  I find that using coupon code could be misuse when someone may just enter 2 items to get the code and then change the quantity to 1 only using the stealed coupon code.

    What do you think?



    • Jonathan Wix Team

      Replied by Jonathan July 7, 2014

      We do not have a redemption point system yet, that is true. We agree, it is a good idea to either develop redemption points or have coupons offered only under certain terms, such as ordering a number of items, or reaching a certain charge sum. We hope to offer some if not all of these features.

  • antek

    Replied by antek July 7, 2014


    first of all you don't know the whole story, neither if i have a full subscription or not and stop sticking your nose on things that do not concern you. For your info, then, so you understand it, the same thing happened with a professional and now all my work is on my competitors site, secondly i did not authorise anyone to sneak into my personal account, take screenshots and post them in public. if you don't care thats your problem but I wonder how you would react if I sneaked into whatever account you have on the internet, facebook etc even emails, take screenshots and post them in a public forum. thirdly indeed is a public forum and this is why I had the option to leave unticked my website name here which meant I did not wanted to connect it. it is not very hard to sit down and make an example to show someone what you want to say in order to help them, this is what's happening in most serious forums around the internet. Also you have no idea if they did wrong or right. In this case they gave me a false information and i was making circles for a week without solving the problem and totally wasting my time so please save it right? I don't need your comments or whatsoever.

  • wetheusers

    Replied by wetheusers July 6, 2014

    @ staurage

    Relax brah, this IS after all a public thread, on a public forum, you don't own it and these nice people at Wix tried to help you using those screenshots. If you care so much about that stuff, pay for premium phone support or just frigging email them or open a private thread... I mean, come on...

    In defense of Wix's sometimes crazy slow support or feature development, they had done nothing wrong in your case... and you are the stoopid one not the site. this is a masterpiece of sorts brah... dont be mad for being stoopid. it happens to the best of us sometimes...


  • asiadebut

    Replied by asiadebut July 6, 2014

    receipt payment on ecommerce

    as an event organizer we are selling our event tickets online using your ecommerce, i would like to find out, is possible for wix to generate eticket ? so that when our client purchase our ticket online and the system can issue them with an e-tickets ?

    • Dean Wix Team

      Replied by Dean July 6, 2014



      Thank you for reaching out,


      Unfortunately this is not possible at the moment.


      I moved your request to the dedicated Wishlist thread for online store feature requests so our developers can see your suggestion.


      Let us know if you need additional help.

      All the best, Dean - Wix Team
  • reeflectionsmaui4

    Replied by reeflectionsmaui4 July 6, 2014

    column width in shopping cart

    Would like to be able to change the column width in the shopping cart. Seems like an easy one. In this case I have way too much room in the item column and not nearly enuf in the options column.


    • Dean Wix Team

      Replied by Dean July 6, 2014



      Thank you for reaching out,


      Currently it is still not possible, 


      I moved your request to the dedicated Wishlist thread for online store feature requests so our developers can see your great suggestion.


      Let us know if you need additional help.

      All the best, Dean - Wix Team
  • director01

    Replied by director01 July 6, 2014


    I set up a WiX eCommerce page to sell an eBook via electronic download, but was disappointed to see this option is not included in any of the free shopping apps on offer. It seems the third part app Sellfy is the only option, but at $14 per month extra, that pretty much doubles the cost of maintaining my site...

    I think eBooks and downloads would be something which many people would want to sell online - it would be great is WiX could offer an app to do this as part of their eCommerce package.

    Many thanks





    • Barrios Wix Team

      Replied by Barrios July 6, 2014

      Hi Mat,


      Your suggestion is indeed a great idea.

      Thank you for your valuable feedback we truly appreciate it and have added it to our Wix Wishlist.


      To read about our feature updates, please click here.


      Thank you for voting!

      Many thanks, Barrios
  • heartoftexasgallery

    Replied by heartoftexasgallery July 5, 2014

    Print option and search option for on-line store

    I can't believe that you designed a on-line shopping cart/eCommerce site without these 2 very basic but crucial features to be able to conduct a business on the internet. I will add the search app at additional cost to me just so my customers aren't frustrated ( search feature should have been designed  in shopping cart function)

    Please make the print order option a top priority in you web site development

    Below is a message I received from my customer.
    You have a new message!

    order placed 7-5-14
    Please confirm and could you please send me a copy of the order? I was having a lot of problems with the website. Very slow ,no search engine to make it easier, no print option. Maybe this is on our end but I kept getting errors as well. 

    • Or Wix Team

      Replied by Or July 5, 2014



      I've merged your post to this thread. 

      I apologize for the inconvenience caused to you by the lack of these features. 


      However, your vote for these features has been counted! We appreciate your feedback.

      All the best, Or - Wix support team.
  • rompininphx

    Replied by rompininphx July 4, 2014

    Can you please add an out of stock option to the ecommerce pages??

    • Etti Wix Team

      Replied by Etti July 4, 2014

      Currently this option isn't possible. We do however already have this request in our wishlist!

      You can vote for this feature in this thread.


      To read about our feature updates, please click here.

    • ariadned Wix Team

      Replied by ariadned July 4, 2014

      Hi rompininphx,

      Thanks for your feature request! 

      We really appreciate it and we've added it to our Wix Wishlist.


      Kind regards,

      Ariadne - Wix Team
  • johnnyngch69

    Replied by johnnyngch69 July 4, 2014

    Improve the member login


    May I ask what is the benefits of a login member column when the members do not get any rewards?  I suggest a redemption points feature to add to it so as to persuade new clients to buy from our online store.  These redemption points can be accumulate and use as either to exchange free gifts or get discounts for the subsequent orders.  They can use these points or keep as long as they like and then use it to save money.

    This feature has been implemented many online stores or physical store.  As giving coupons or use shoutout is only for all repeat clients whether they are second times or ten times coming back.  And giving coupons during the time that they do not need it.  

    As giving redemption points can be accumulate and as when they need to order, they can just use it and moreover the more repeat orders they can receive more points which is a big reward and fair system to these clients thereby gain loyalty from them.

    I believe this is a very good system.  Please consider this.



    • Niv Wix Team

      Replied by Niv July 4, 2014

      Hi Johnny,

      Thank you for the great suggestion. Here at Wix we document and learn from each of our users. Therefore I added your request to our online store wishlist, so it may be available in the future. 


      If you have any further suggestions or questions, please let us know.


      Kind regards, 

      Niv, Wix Support
  • julie088

    Replied by julie088 July 3, 2014

    Thanks. So if I would like to have 3 separate shops on one site, would I install one of the shop apps 3 times? (I understand that i can't have three WIX shops)



    • Daniel M Wix Team

      Replied by Daniel M July 3, 2014



      Unfortunately that isn't possible at the moment. It's possible to only have 1 store at a time in your site.


      However, please note the issue you've mentioned can be addressed simply by splitting your store into Galleries, each gallery containing different products intended to address a different shopper audience. You can read more about this here.


      Otherwise I can't find any reason why you would want to have 3 separate stores on your site. However I'm keen on hearing your reason :-)

      - Daniel M, Wix team.

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