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wix Wix Team

Currently, it is not possible to receive an email notification, from Wix, when a customer places an order in your Online Store. You can vote for this feature in this FAQ.

 

Note: After a customer places an order and completes the purchase process in your merchant account, the order will appear in your Wix Store Manager Orders tab.  In addition, you will be able to see your orders on your site dashboard without having to open the Editor!
 

Note: If you would like to receive notification emails when payment is received, you can have these emails sent to you from your merchant account, if they offer this service.
If you are using PayPal, please click here for instructions.
If you are using Authorize.net, please click here for instructions.
Skrill does not offer this service.

 

We would love to hear your feedback! If there are specific notifications that might help you manage your store more efficiently, please feel free to add them in this FAQ.

 

To read about our feature updates, please click here.

Replies(196 replies total)

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  • jorn73

    Replied by jorn73 3 hours ago

    YES, please soon the update for email notifications!

    And the possibility to change languages for the checkout form, or the possibility to customize the text in the checkout form.

    Thanks for the effort.

  • thetemplar22

    Replied by thetemplar22 5 hours ago

    Yes yes yes a order confimation is important, it makes the costumer feel safe about the buy they just have done get it fixed ASAP

  • evanbecker

    Replied by evanbecker 8 hours ago

    YES! And perhaps a virtual download store as well?

  • kristinemichaelsm

    Replied by kristinemichaelsm 17 hours ago

    No brainer! Vote for this!

    • Elia Wix Team

      Replied by Elia 15 hours ago

      Hi, 
      Thank you for taking the time and writing us your feedback. We appreciate it.
      Please follow this thread and we will update you as soon as we have any news regarding this feature.

      Elia - Wix Support
  • heartofmexiconorge

    Replied by heartofmexiconorge 19 hours ago

    Yes, yes and yes!  A thousand times yes!  

    It is VERY important to get a notification on the sale of a product.

    • Elia Wix Team

      Replied by Elia 15 hours ago

      Hi, 
      Thank you for taking the time and writing us your feedback. We appreciate it.
      Please follow this thread and we will update you as soon as we have any news regarding this feature.

      Elia - Wix Support
  • kenneth362

    Replied by kenneth362 Yesterday

    Please have this function asap!~ if would be much help to all users of WIX online shopping cart platforms!

  • kanokano77

    Replied by kanokano77 Yesterday

    This feature is very important for online stores please create it asap

  • chrispabani

    Replied by chrispabani Yesterday

    WIX, you must include this feature ASAP!! I'm considering setting up a site which includes a shopping cart but without order/payment completion confirmation for both my customers and myself it is totally pointless as it demonstrates an immediate lack of trust regarding online payment - no confirmation and the customer is left in no-man's land, detrimental to business reputation . I love the layout of WIX and would like to use it to set up my company but this feature is too crucial to ignore. Please get on to this or I, and by the look of it many others may have to go somewhere else which to be honest I know I would rather not do.

    Cheers

    Chris

    • Elia Wix Team

      Replied by Elia Yesterday

      Hi Chris,
      This is already on our development roadmap.

      Please follow this thread and we will update you as soon as we have any news regarding this feature.

      Elia - Wix Support
  • lewissusan0 Premium VIP

    Replied by lewissusan0 Yesterday

    Yes, this feature would be a great addition!

    • Elia Wix Team

      Replied by Elia Yesterday

      Hi,
       
      Thank you for taking the time and writing us your feedback. We appreciate it.
      I'm sorry for the inconvenience.
      Please follow this thread and we will update you as soon as we have any news regarding this feature.

      Elia - Wix Support
  • l61830

    Replied by l61830 Yesterday

    Yes, add this feature!  Also, customers will be very worried after placing an order if they do not immediately receive an email reply confirming their order. This is an absolute must! They also deserve to be notified when their order has shipped.

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