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wix Wix Team

Currently, it is not possible to receive an email notification, from Wix, when a customer places an order in your Online Store. You can vote for this feature in this FAQ.


Note: After a customer places an order and completes the purchase process in your merchant account, the order will appear in your Wix Store Manager Orders tab.  In addition, you will be able to see your orders on your site dashboard without having to open the Editor!

Note: If you would like to receive notification emails when payment is received, you can have these emails sent to you from your merchant account, if they offer this service.
If you are using PayPal, please click here for instructions.
If you are using Authorize.net, please click here for instructions.
Skrill does not offer this service.


We would love to hear your feedback! If there are specific notifications that might help you manage your store more efficiently, please feel free to add them in this FAQ.


To read about our feature updates, please click here.

Replies(147 replies total)

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  • mmar667

    Replied by mmar667 One hour ago

    Add me to the votes for this feature! 

  • 8onefour8

    Replied by 8onefour8 8 hours ago

    I also vote for this feature. Thank you.

  • mbenton0

    Replied by mbenton0 23 hours ago

    I need this feature.

  • mbenton0

    Replied by mbenton0 23 hours ago

    I vote for this feature

  • bettiz

    Replied by bettiz Yesterday

    Yes please!  Would love to be able to set up payment confirmation emails for customers so they are updated from my business as well as Paypal.


  • azaleamooncreation

    Replied by azaleamooncreation Yesterday

    chrisallen, I agree, paying for a premium package, I would expect something as simple as an email notification would be included.

  • carolineellis8

    Replied by carolineellis8 Yesterday

    Yes please,


  • ginger245

    Replied by ginger245 2 days ago

    Please add email notification of orders placed in the store.!!

  • maktoobirc

    Replied by maktoobirc 2 days ago

    can i add apps for order status ?

    hi dear


    do you have any app for order status can i have it on my web ?

    • Or Y Wix Team

      Replied by Or Y 2 days ago


      I have merged your question with the relevant Wishlist thread. Please refer to the Best Reply herein above.


      In case this was not your intention, please elaborate - what kind of app would you like to have?


      Thank you.

      All the best, Or
  • chrisallen87

    Replied by chrisallen87 2 days ago

    I thought I bought a higher level of service specifically called "e-commerce". Are you telling me you are selling this as a higher service level and it doesn't even have a method of notifying anyone when something has been bought??

    • rony Wix Team

      Replied by rony 2 days ago


      Thanks for contacting Wix Support.

      We apologize for the inconveniences this may cause to you.

      Unfortunately, as stated in the best reply, it is not possible yet to receive email notifications for placed orders.

      Feel free to follow the thread in order to be updated with any updates regarding this feature.

      All best, 

      Rony WixTeam

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